Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated.
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT
Job Summary:
Join our dynamic team and embark on a rewarding career where your success is directly linked to your drive. Our Professional Sales Representatives earn on average $65K -$85k+ annually (inclusive of base & commission)
Competitive earnings potential: includes an hourly base wage ($13.50/HR) plus UNCAPPED commissions on all WRITTEN Sales.
Training pay $17/HR up to 4wks.
This position is responsible for exceeding sales and operational benchmarks, delivering an exceptional customer experience through the La-Z-Boy selling process, and championing the in-home design program. With a comprehensive understanding of product lines, the role focuses on maximizing store promotions and marketing efforts, as well as, collaborating with support teams to ensure operational excellence.
Job Description:
Are you looking for a place to make a great living AND make a difference?
Do you have years of commission experience?
We are looking for a Lead Sales Associate to join our team!
At La -Z-Boy we are committed to improving our customers’ lives by helping them transform their houses into homes. Sales Associates at La-Z-Boy in Issaquah, WA are paid hourly plus commission on written sales with NO COMMISSION CAP. As a La Z Boy Sales Associate, you will also enjoy excellent benefits including:
- Health Insurance through Blue Cross/Blue Shield
- Dental and Vision Insurance
- Paid Vacation
- 401k with match!
- Paid Training
Our retail Sales Representatives bring a wide variety of sales and non-sales-related experience. We have previous high school and college athletes, hotel/restaurant associates, retail managers, stay-at-home parents returning to work and much more! We hire for ambition, attitude and ethics then train in furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.
Responsibilities
-
Engage with customers to understand their needs and provide exceptional service
-
Drive sales by promoting products and services effectively
-
Manage time efficiently to meet sales targets and deadlines
-
Maintain accurate records of sales activities and customer interactions
-
Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives
-
Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers
-
Maintain strong knowledge of features and benefits of existing and new product lines
-
Resolve customer inquiries and escalate appropriately when needed
-
Promote in-home design program
-
Maximize store promotions, marketing initiatives, and grassroots programs
-
Collaborate with support teams to ensure operational excellence
-
Ensure proper execution of all existing and new systems and administrative procedures
What is important to us in a Sales Representative:
-
A willingness and ability to learn quickly, follow proven processes and care deeply about helping people
-
Commitment to bringing your best self to work every day
-
Ability to bounce back from rejection and not take it personally
-
Self-discipline - excellent time management - must be proactive and driven
-
A go-getter balance with ethical caring
Requirements:
-
18 years or older
-
Professional dress and appearance
-
Available evenings, weekends, and most holidays – we’re closed Thanksgiving, Christmas & Easter!
-
La-Z-Boy is an Equal Opportunity Employer – M/F/D/V
If you are serious about making a great living helping people love their homes, apply now and keep an eye out for a text or call from us, we’re scheduling interviews now!
Training Pay: $17 per hour for 3-4 weeks
Post-Training Pay: $15 per hour, plus uncapped commission
*If you are selling 100% of your goal per month, with 30% Design Sales, your average income will be around $70,000 annually.
Employee Assistance program (EAP):
-
At La Z Boy our employees’ well-being is a top priority!
-
You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
-
Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals
-
Access to FREE online education resources
-
FREE online will documentation preparation
-
Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments.
Employee Rewards:
-
BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!
-
REWARDS FOR TOP SELLERS
-
Employee Referral! Get rewarded for staffing at La-Z-Boy!
KEY RESPONSIBILITIES (other duties as assigned):
- Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.
- Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
- Maintain strong knowledge of features and benefits of existing and new product lines.
- Resolve customer inquiries and escalate appropriately when needed.
- Promote in-home design program.
- Maximize store promotions, marketing initiatives, and grassroots programs.
- Collaborate with support teams to ensure operational excellence.
- Ensure proper execution of all existing and new systems and administrative procedures.
SCOPE & IMPACT:
This position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community. This position reports to the Store Manager of the assigned location with indirect influence of sales team.
MINIMUM REQUIREMENTS:
- Education: High School Diploma or equivalent experience.
- Skills: Basic proficiency in Microsoft Office suite, effective communication skills, and customer service.
- Other: Ability to work the schedule and hours dictated by business needs, to include evenings, weekends, and holidays
PREFERRED REQUIREMENTS:
- Proficient in using various technology tools and software.
- Strong organizational skills.
- Advanced interpersonal and communication skills.
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we’re sharing key information about our pay practices.
The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.
Weekly Hours:
40
Work Shift:
Benefits for employees in the US:
Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: Benefits Guide for US Employees
At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at [email protected] or by calling 734-242-1444.
Top Skills
What We Do
La-Z-Boy Incorporated brings the transformational power of comfort to people, homes, and communities around the world—a mission that began when our founders invented the iconic recliner in 1927. Today, we operate as a vertically integrated furniture manufacturer and retailer, committed to uncompromising quality and compassion for our consumers.
Our Retail segment consists of 184 company-owned La-Z-Boy Furniture Galleries® stores and is part of a broader network of over 350 La-Z-Boy Furniture Galleries®, serving customers nationwide when coupled with La-Z-Boy.com. Joybird®, an ecommerce retailer and manufacturer of modern upholstered furniture, has 12 stores in the U.S. In our Wholesale segment, we manufacture comfortable, custom furniture for our Furniture Galleries® and a variety of retail channels: England Furniture Co., which offers custom upholstered furniture, and casegoods brands Kincaid®, American Drew®, and Hammary®, which provide pieces that make every room feel like home.
The La-Z-Boy Incorporated state-of-the-art, LEED-certified world headquarters is located in Monroe, Michigan. This location along with our Innovation Center in Dayton, Tennessee, and all our North American manufacturing locations all represent our commitment to the environment—we integrate sustainable business practices to reduce the impact of our operations.
Being a great employer isn’t limited to our sustainability or record-breaking safety performance; it also means being a good corporate citizen. In FY 2023, La-Z-Boy Incorporated and the La-Z-Boy Foundation granted more than $3 million to non-profit organizations through monetary and in-kind donations. Our signature partnership with Ronald McDonald House Charities® (RMHC®) helps give families a comfortable home away from home while their children receive much-needed medical care, as we’ve donated more than 15,000 pieces of furniture to RMHC® homes.
Join our team to impact the world through comfort.
.png)
