Sales Representative, PSA

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, and the Long Beach Expo collectibles trade show.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Canada, Hong Kong, Paris, Shanghai, and Tokyo.

We’re looking for a Sales Representative to join our PSA Sales Team. You’ll report to the PSA Sales Manager and work from our Santa Ana, CA office with up to 10% travel each year (traveling once per quarter).

What You'll Do

• Prospect and qualify sales leads over the phone and in-person
• Develop strong, ongoing relationships with customers by conducting regular phone call check-ins and site visits to customers’ locations
• Maintain an organized flow of incoming and outgoing dealer submissions
• Manage dealer and VIP accounts and provide regular updates on in-house orders
• Work alongside Operations to meet specific order deadlines
• Resolve customer complaints by investigating issues that may arise
• Monitor competition by gathering information on new products and pricing
• Study existing and potential volume of dealers
• Coordinate and attend local and national card shows
• Collaborate with the Field Events and Network Marketing team by attending and ensuring successful execution of drop-off events

 Who You Are 

• 2+ years of proven sales experience
• Effective communicator and highly collaborative team player, both internally and externally, to resolve conflicts, solve problems and, most importantly, deliver what is promised to the customer to maintain and continue generating business 
• Ability to be knowledgeable and credible when speaking about our product and brand when presenting/communicating with customers and represent the company well
• Demonstrated expertise in the collectibles market, continuously building upon the knowledge base of our product/market to generate sales (e.g. learning hobby lingo/terms, understanding market challenges, values of collectibles, etc.)
• Organized and efficient is a sales approach since performance is based, in large part, on submissions and average sales price metrics
• Ability to travel as needed, up to but not limited to several times per month. This may include car travel or cross-country plane travel or travel outside of the US
• Must have a valid and current driver’s license
  

Physical Requirements:

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Hand Use: Regular hand use for various tasks.
• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
• Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds.
• Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently.
• Sitting or Standing: Ability to sit or stand for extended periods of time.

Salary Range: 

The salary range for this position is $55,000 - $65,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits.
• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
• Vacation: All salaried employees are eligible for flexible time-off
• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
• Employee Discounts: Employees receive discounts on select grading services for approved submissions
• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities