Sales Representative (Hybrid) - BPO Services

Posted 12 Days Ago
Be an Early Applicant
Miami, FL
Junior
HR Tech
The Role
The Sales Representative is responsible for identifying leads, conducting sales presentations, developing proposals, and maintaining client relationships in BPO services.
Summary Generated by Built In

Thank you for taking the time to consider RegisRO (Remote Office)!

We're looking to add a salesperson to the BPO (Business Process Outsourcing) operations team and look forward to meeting you.

 

Key Responsibilities:

  • Prospecting and Lead Generation:
    • Identify potential clients through research, referrals, and industry networking.
    • Generate and qualify leads for BPO services.
    • Maintain a database of potential clients and leads.
  • Sales Presentations:
    • Conduct presentations to potential clients to explain the benefits of BPO services.
    • Tailor sales pitches to address the specific needs and challenges of each prospect.
    • Address client questions and concerns effectively.
  • Needs Analysis:
    • Work closely with clients to understand their business processes and identify areas that can be outsourced.
    • Collaborate with the BPO team to create customized solutions that meet client requirements.
  • Proposal Development:
    • Prepare and present proposals that outline the scope of services, pricing, and expected outcomes.
    • Negotiate terms and contracts with clients, ensuring they align with the client's expectations and company capabilities.
  • Relationship Building:
    • Build and maintain strong client relationships to ensure ongoing business and repeat sales.
    • Provide excellent customer service and support to clients throughout the sales process and throughout their term as a client.
  • Market Research:
    • Stay updated on industry trends, competitive offerings, and market conditions.
    • Identify opportunities for new services or improvements to existing ones.
  • Sales Targets:
    • Meet or exceed sales targets and quotas set by the company.
    • Report sales progress, activities, and results to sales management.
  • Documentation and Reporting:
    • Maintain accurate records of client interactions, sales activities, and pipeline progress.
    • Provide regular reports to management on sales performance and forecasts.
  • Collaborative Approach:
    • Work closely with the BPO delivery and operations teams to ensure the successful execution of client projects.
    • Collaborate with marketing teams for lead generation strategies and promotional activities.

 

Qualifications and Skills:

  • Bachelor's degree in business, marketing, or a related field (preferred).
  • Proven experience in BPO or related sales roles (preferred).
  • Excellent communication and presentation skills.
  • Strong negotiation and persuasion abilities.
  • Self-motivated with a results-oriented mindset.
  • Knowledge of BPO industry trends and services (preferred).
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and sales tools (preferred).
  • Strong organizational and time management skills.
  • Willingness to travel internationally as needed.

Note:  This description indicates, in general terms, the type and level of work performed and responsibilities held by the team member(s).  Duties described are not to be interpreted as being all-inclusive or specific to any individual team member.  

No Third Party Agencies or Submissions Will Be Accepted.  

Our company is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. DFWP  

Opportunities posted here do not create any implied or express employment contract between you and our company / our clients and can be changed at our discretion and / or the discretion of our clients. Any and all information may change without notice. We reserve the right to solely determine applicant suitability. By your submission you agree to all terms herein.

Top Skills

Crm Software
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The Company
HQ: Miami, FL
63 Employees
On-site Workplace
Year Founded: 2008

What We Do

For more information, email [email protected]

Regis HR Group is an ESAC-Certified Professional Employer Organization (PEO) headquartered in Miami, Florida.

RegisHR Group helps your business streamline human resources operations and reduce HR-related costs by providing services including payroll processing, employee benefits administration, workers’ compensation administration, recruiting, safety training, and support with HR regulations and compliance such as COBRA, HIPAA, FMLA, ADA, EEO, OSHA, etc.

Through economies of scale, Regis HR also provides employers cost-effective access to 401(k) plans, Flexible Spending Accounts (FSA), Dependent Care Flexible Spending Accounts (DCFSA), learning management software with instructional courses, and pre-negotiated rates on benefits including health and dental insurance from United Healthcare (UHC).

Regis HR can provide each client organization a dedicated team of specialists focusing on HR compliance, payroll processing, safety and risk-mitigation, unemployment claims management, workers compensation claims management, employee engagement services, benefits administration, and much more. These services help business owners attract, motivate, and retain employees.

As of 2023, Regis was the employer of record for over 10,000 worksite employees across 40+ states in the US.

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