Sales / Relationship Management, Exchange Institutional Relationship Management

Focused on developing products and services for the digital assets sector, Bullish has rewired the traditional exchange to benefit asset holders, enable traders and increase market integrity. Supported by the group’s treasury, Bullish’s new breed of exchange combines deep liquidity, automated market making and industry-leading security and compliance to increase the accessibility of digital assets for investors. Bullish exchange is operated by Bullish (GI) Limited and is regulated in Gibraltar.

Bullish through its German subsidiaries (Bullish DE) have applied for a crypto custody and principal brokerage/proprietary trading licenses. In line with these commitments we are expanding into Germany.

Mission: To make trading with digital assets more rewarding and secure.​

Vision: To be the most innovative, respected, and trusted leader in crypto.

Reports to:

Managing Director, Front Office

We are looking for an experienced Sales & Relationship Management professional to support the Exchange Institutional Relationship Management team.

Key responsibilities 

• Lead the day-to-day operations of the financial services sales & relationship management desk which services both VIP/ high networth individual and Institutional customers of Bullish DE

• Work closely with the financial services management team and Global Head of Sales to segment and tier customers, identify growth opportunities, then build and execute on sales/customer strategy

• Identify and reach out to new customer leads, primarily in the European markets

• Maintain and manage ongoing customer relationships

• Handle customer inquiries and complaints in a first-class manner, ensuring adequate follow-up and resolution of problems in a professional, timely, and efficient manner

• Stay on top market and industry trends

• Provide customer feedback and generate ideas for new product/offerings

• Continually generating ideas - ideas that add value for customers, ideas that add value for the team, ideas that add value to the business

• Regularly write/produce market commentary that is distributed to customers

• Ensure relevant customer data and intel is updated in the CRM system

• Work on ad-hoc projects related to strategic business development opportunities

Experience & qualifications 

• Solid and relevant financial services sales experience

• Bachelor degree minimum, with preferences in Business, Economics, Finance, or a quantitative field

• Previous crypto-specific experience in sales, relationship management, and/or business development highly preferred

• Institutional sales or institutional business development experience preferred

• Sound understanding of crypto and traditional financial products

• Relevant management experience with team management responsibilities preferred

• Demonstrable track record of client relationship building and management

• Self-motivated, entrepreneurial, and highly independent

• Quick to learn and resourceful in approaching new challenges or subject knowledge

• Able to quickly identify and resolve problems

• Team player

• Fluent in both written and spoken English, German language is strongly preferred.

• The successful applicant must be eligible to work in the member states of the EU.

Bullish is proud to be an equal opportunity employer. We are fast evolving and striving towards being a globally-diverse community. With integrity at our core, our success is driven by a talented team of individuals and the different perspectives they are encouraged to bring to work every day.