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Job Category
Program & Project Management
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce.com is looking for an experienced Sales Programs Manager to join our Business Operations team in EMEA Central (Germany, Austria, Switzerland). The role will report into the Director of Sales Programs EMEA Central and will cover one business unit in Germany/Austria (Clouds/Digital - Marketing & Commerce Team for Germany & Austria).
As trusted Pipeline Business partners, we deliver best in class pipeline & revenue impact along the EMEA Central Demand Generation Funnel by proactive pipeline inspection & Advisory, fostering C360 collaboration along the DemGen funnel & all horsemen and executing relevant & targeted sales programs leveraging actionable insights, AI innovation and SFonSF technologies.
We aim to:
* Proactively provide guidance and advise: we serve as trusted advisors, providing strategic insights and proactive guidance on pipeline and drive significant change and growth along the DemGen Funnel with standardized reporting
* Maximise impact: We Filter for Focus - We drive reliable planning & execution of solution-oriented strategies to enhance growth levers, maximise sales success and spear-heading the programmatic consumption rollout. With a relentless commitment to speed, stability, and simplicity, we drive collaboration, execution, and impact through a portfolio of best-in-class, programmatic, and scalable initiatives.
* Empower DemGen & C360 Collaboration: We act as Orchestrator and accelerate cross-functional collaboration as ONE Salesforce, gather and amplify innovative ideas, and engage with key stakeholder across the organisation (incl. Global COEs) while cultivating trusted partnerships by aligning with individual and team goals to drive accountability.
* Be AI Early Adopters & Drivers: We will strive to be 'Customer Zero', using our products to enhance our operations and achieve productivity gains. We leverage AI to transform growth and maximize programs’ impact.
By embodying these principles, we will ensure that our team is not only a catalyst for growth but also a trusted transformation partner in achieving our collective goals.
The work is sustained on a vast amount of sales data captured by the Salesforce Tools and discussions with key stakeholders across functions. The successful candidate will possess very strong analytical skills, communication skills, strong work ethic and will want to learn and grow his/her career in a fast-paced environment.
The ideal candidate will:
* Analyze the health of the business by interpreting key performance metrics and present recommendations to senior leadership. Drive root cause analysis and design recovery strategies
* Create and own a consolidated demand generation plan/calendar to meet pipeline generation targets, taking into account sales priorities for the region.
* Create and Drive sales programs including planning process, involving key stakeholders in business development, sales and sales management, aligning with marketing plans where possible.
* Ensure full engagement of sales teams in relevant demand generation actions via ongoing communication and review of results, with full involvement in the Sales management team.
* Own and be accountable for the regional Demand Generation board cadence and pipeline targets.
* Own regular business reporting and communication cadence with senior sales leaders
* Develop and present recommendations to senior management for strategic decision making
* Own and enhance data-sources and data reporting to gain scale and address new requirements
* Work cross‐functionally to drive the execution of go‐to‐market strategies
* Participate in key strategic projects and long-term transformational initiatives
Desired experience
*5+ years experience in a similar programs role or business development, sales readiness, marketing or sales, in a high tech environment. Combination of these an advantage.
* Proven track record in driving demand generation / campaigns / programs through and with senior field sales organisation
* Strong leadership, networking, relationship-building, communication and influencing skills.
* Strong analytical and problem solving skills and quantitative approach to solving problems.
* Strong organisational ability, experienced in planning and influencing stakeholders
* German speaking (mother language or equivalent). English proficiency is a requirement. Other languages are a plus.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including:
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Retirement saving plan
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Monthly wellness and annual education allowance
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Flexible time off & leave policies
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Parental benefits
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Perks and discounts
Check out our benefits site which explains our various benefits.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We warmly invite applications from individuals with a severe disability status (Schwerbehinderung). Salesforce is committed to equality and creating a workplace that reflects society. We set ambitious goals for representation, emphasize accessibility and inclusion, and continuously learn and improve. Learn more about our inclusion initiatives here (https://www.salesforce.com/company/accessibility/workplace-resources/#ally-sf-benefits). In 2019, Salesforce joined The Valuable 500 to champion disability inclusion in business leadership.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Top Skills
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
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