Sales Operations Specialist

Company Description

Wolf Oil Corporation is a Belgium based an independent lubricants company. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner.

Job Description

As a Sales Operations Specialist, you act as the central coordination point between our Regional Sales Managers (MEA & APAC) and internal departments at our headquarters in Belgium. Your mission is to ensure seamless communication and alignment of internal processes with sales objectives, enabling commercial success in the regions. This role is crucial in supporting the execution of sales strategies, optimizing reporting, and facilitating smooth cross-functional collaboration to drive efficiency and business growth.

Key responsibilities: 

• Operating from our headquarters, you provide centralized support to regional sales managers by ensuring internal alignment and coordination. You manage smaller customer accounts in the MEA and APAC regions, maintaining engagement and overseeing commercial follow-ups to strengthen relationships and foster growth. Additionally, you support the Regional Sales Director with key account follow-ups, price calculations, and collaboration with teams such as marketing, finance and supply & demand.

• You help the sales team identify new business opportunities, maintain up-to-date prospect lists in the prospection tool, and ensure effective follow-ups. You also facilitate clear communication on stock promotions and product updates while working closely with sales and also sales support teams to enhance customer engagement and operational efficiency.

• You oversee and manage certifications for different regions, ensuring regulatory compliance and handling shipment-related certifications. This requires cross-functional collaboration with internal teams and external stakeholders, including regulatory bodies and certification authorities.

• To support sales performance, you coordinate regional sales meetings, ensuring alignment on priorities and follow-up on action points. You prepare management reports, including P&L analysis, and track key sales KPIs to provide strategic insights, you monitor customer performance in line with annual agreements (inc. end of year bonus). You also coordinate forecasting efforts with the sales and demand planning teams to ensure accurate projections and informed decision-making. Additionally, you provide operational support in preparing reports and presentations for the annual operation plans (AOP), assisting in the consolidation of key sales data to ensure structured and data-driven planning.

Qualifications

• Higher degree in business, economics, or a related field. A minimum of 3 years of experience in a sales support, sales operations, inside sales, or business analysis role, preferably in an international environment.
• Strong ability to analyze sales data, generate insights, and support decision-making processes through reporting and forecasting.
• Excellent coordination and communication skills to act as a bridge between regional sales teams and internal departments.
• Experience with sales reporting systems, and Microsoft Office (especially Excel and PowerPoint). Familiarity with forecasting and prospection tools is a plus.
• Ability to manage multiple tasks, ensuring accuracy in reporting, certification handling, and follow-ups.
• Self-driven with a problem-solving attitude and a focus on improving sales operations efficiency.
• Fluent in English and Dutch, preferably also in French - both oral and written. Additional regional languages are a plus.

Additional Information

We offer you:

• a varied and challenging role within a dynamic company, with ambitious projects on the horizon;
• a family atmosphere with a diverse and international team of more than 300 specialists;
• an organization where there is room for initiative and creativity, a culture known for collaboration & collegiality;
• a solid onboarding, training and support with personal development at the core;
• a competitive remuneration package.

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Additional information:

Our products

We produce lubricants for all sorts of applications, from passenger cars to bikes and even construction machines, at our HQ in Hemiksem, Belgium. We blend these products in bulk as well as for our own two brands, Wolf and Champion. Thanks to the high quality of our products, we managed to engage in premium partnerships like WRC and Junior WRC, BMW EWC, Bud Racing, Comtoyou Racing,...

Our Way of Working

At Wolf Oil Corporation, our dynamic, innovative, and open structure reflects our values of being connected, committed to excellence, and entrepreneurial. This adaptability allows us to navigate the ever-changing realities of the industry with confidence. Like the essential flow of lubricants in an engine, our energy and teamwork drive us to go the extra mile, time after time.

As an organization

• We prioritize co-creation and teamwork, reflecting our belief in being truly connected.
• We maintain an agile and open approach, minimizing focus on hierarchy.
• We stay attuned to the world around us, fostering authentic, long-term business relationships.

Our colleagues

• Embody an entrepreneurial and adventurous spirit.
• See change as a catalyst for growth, embracing innovation.
• Share a can-do mentality, ready to roll up their sleeves when needed.
• Work pragmatically, both as individuals and in teams, staying committed to excellence in everything they do