Sales Operations Specialist

Reports to: Director of Revenue Operations

Location: Remote US

Compensation Range: $70,000 to $90,000 base plus bonus and equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 3M+ endpoints and 1M+ identities worldwide, elevating under-resourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do: 

We are seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist. Your primary focus will be supporting our burgeoning Quoting and Billing operations efforts. Collaborating with Sales, Finance, GTM Systems, and Engineering, you’ll support our sellers, help optimize workflows, improve efficiency, audit quotes for accuracy, and maintain smooth communication across departments. You will serve as a linchpin to ensure things get done the right way the first time! 

Responsibilities: 

Process Optimization & Documentation:

• Build and maintain quoting and billing documentation to ensure clear and consistent processes
• Identify opportunities for process improvements within the quoting and billing cycle, working to increase efficiency and accuracy with our Systems team
• Support the implementation and use of automated tools to streamline quoting and billing workflows

Quoting Process Support and Auditing:

• Act as a key resource for auditing/confirming the correct and final closure of a subset of executed quotes
• Help resolve escalated issues and support teams in ensuring a seamless support experience
• Work closely with Sales teams to understand customer needs and create customized quotes when needed
• Act as an approver within the approval process, ensuring nuanced quotes have been built properly
• Collaborate with Sales leadership to address any quoting challenges or discrepancies

Cross-Functional Collaboration:

• Act as the point of contact for internal stakeholders (Sales, Finance, Legal, Engineering) regarding quoting and billing questions, issues, or needed adjustments
• Assist our Sales Acceleration team in training Sales teams on quoting tools, pricing guidelines, and billing procedures

What You Bring To The Team:  

Experience:

• 2+ years of experience in sales operations, sales support, or a related field, with a focus on quoting, billing, or revenue operations
• Experience with Salesforce and CPQ (ERP systems and billing platforms is a plus)

Skills:

• Strong attention to detail with a commitment to process accuracy
• Proficient in Microsoft Excel / Google Sheets and other reporting tools
• Excellent communication skills, both verbal and written
• Ability to manage multiple tasks and prioritize in a fast-paced environment
• Knowledge of sales operations workflows and an understanding of the quote-to-cash process is a plus

What We Offer:

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans 
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees 
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance 
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit small businesses. 

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to [email protected]. Please note that non-accommodation requests to this inbox will not receive a response. 

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

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