A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
The Sales Operations Specialist is responsible for creating, evaluating, and optimizing data sets and sales applications to enable our sales teams to be more effective and efficient with customers while still supporting the needs of internal stakeholders. The role will directly support the Director of Sales, the Global Account Managers, and all Harman Embedded customers with operational and motivational support.
What You Will Do
- Manage the sales reporting, forecasting, and performance evaluation.
- Salesforce management- developing the most meaningful reports, dashboards, and ad hoc analyses.
- Ensure that all contracts/closed deals are in line with our standard policies and are processed and tracked consistently
- Assist with procurement and vendor questionnaires
- Enable communication between sales and support teams abroad
- Enable communication between sales and the contract manufacturers
- Evaluate, implement, own, and continually refine sales technology stack (CRM, sales automation, dashboards, etc.)
- Proactively identify opportunities to improve both the field-based and inside sales processes, and facilitate the implementation of improvements
- Identify key drivers of revenue growth, pipeline trends, and untapped market opportunities
- Manage sales forecasting, planning, and budgeting processes used within the sales organization
- Supervise and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization's efforts
- Quarterly and annual cost analysis/quoting.
- Assist sales management in understanding process bottlenecks and inconsistencies
- Manage access to document control and product lifecycle communications with customers and contract manufacturers.
What You Need
- Bachelor’s degree
- 5-7 years of work experience in Sales Operations
- Functional knowledge of SAP ERP
- Functional knowledge of SFDC
- Highly proficient in MS Office Suite (Word, Excel, PowerPoint)
- Knowledge of Global Trade Compliance
- Excellent written and verbal communication skills
What is Nice to Have
- Experience working directly with China is a plus
- Being bilingual is a plus
What Makes You Eligible
- Be willing to travel up to 5-10%, domestic and international travel
- Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
What We Offer
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- An inclusive and diverse work environment that fosters and encourages professional and personal development.
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Salary Ranges:
USD 69,000 - USD 101,200
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
