Sales Operations Specialist

Posted 8 Days Ago
Be an Early Applicant
México, Ciudad de México
Entry level
Other
The Role
The Sales Operations Specialist is responsible for maintaining product configurators and catalogs within CPQ, creating new configurators, and managing requests for updates. This role involves partnering with IT to implement enhancements and addressing any errors affecting order bookings. Collaboration with PLM and Sales teams is essential to resolve related issues.
Summary Generated by Built In

Maintain and update product configurators and catalogs in CPQ 

  • Create new configurators when new product lines are created 

  • Maintain and update current configurators per PLM requests 

  • Provide status of all CCR requests (Config & Catalog Requests)assigned to you 

  • Validate all requests are complete and all information is correct with PLM prior to starting any requested work 

  • Ensure data tables are correct and up to date in CPQ 

  • Assist Order Management in clearing any CPQ errors that are impacting orders from being booked correctly 

Work in partnership with IT on improving and implementing new CPQ and SFDC features, enhancements, error fixes, and validation rules along with implementing new and easily maintainable ways to construct configurators. Work with PLM and Sales to resolve any Sales Concierge tickets assigned to you. 

  • Experience working with Agile, Oracle CPQ or related systems and Sales Force. 

  • Strong knowledge using Excel, experience with Smart Sheet is a plus 

  • Experience with a manufacturing environment, telecommunications preferred.  

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

Top Skills

Cpq
Excel
Salesforce
Smart Sheet
The Company
HQ: Plano, TX
3,949 Employees
On-site Workplace

What We Do

Ribbon Communications (Nasdaq: RBBN) delivers communications software, IP and optical networking solutions to service providers, enterprises and critical infrastructure sectors globally. We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today's smart, always-on and data-hungry world. Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, and agility, including core to edge software-centric solutions, cloud-native offers, leading-edge security and analytics tools, along with IP and optical networking solutions for 5G. To learn more about Ribbon visit rbbn.com.

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