Sales Operations Specialist

Quantum computing holds the promise of humanity’s mastery over the natural world, but only if we can build a real quantum computer. PsiQuantum is on a mission to build the first real, useful quantum computers, capable of delivering the world-changing applications that the technology has long promised. We know that means we will need to build a system with roughly 1 million qubits that supports fault tolerant error correction within a scalable architecture, and a data center footprint.

By harnessing the laws of quantum physics, quantum computers can provide exponential performance increases over today’s most powerful supercomputers, offering the potential for extraordinary advances across a broad range of industries including climate, energy, healthcare, pharmaceuticals, finance, agriculture, transportation, materials design, and many more.

PsiQuantum has determined the fastest path to delivering a useful quantum computer, years earlier than the rest of the industry. Our architecture is based on silicon photonics which gives us the ability to produce our components at Tier-1 semiconductor fabs such as GlobalFoundries where we leverage high-volume semiconductor manufacturing processes, the same processes that are already producing billions of chips for telecom and consumer electronics applications. We also benefit from the quantum mechanics reality that photons don’t feel heat or electromagnetic interference, allowing us to take advantage of existing cryogenic cooling systems and industry standard fiber connectivity.

In 2024, PsiQuantum announced two government-funded projects to support the build-out of our first Quantum Data Centers and utility-scale quantum computers in Brisbane, Australia and Chicago, Illinois. Both projects are backed by nations that understand quantum computing’s potential impact and the need to scale this technology to unlock that potential. And we won’t just be building the hardware, but also the fault tolerant quantum applications that will provide industry-transforming results.

Quantum computing is not just an evolution of the decades-old advancement in compute power. It provides the key to mastering our future, not merely discovering it. The potential is enormous, and we have the plan to make it real. Come join us.

There’s much more work to be done and we are looking for exceptional talent to join us on this extraordinary journey!

Job Summary:

As a Sales Operations Specialist at our quantum computing company, you will play a critical role in driving the success of our sales team. You will be responsible for providing operational support and strategic insights to optimize our sales processes and enhance revenue generation. You will collaborate closely with the business development and solutions team, leveraging your expertise to streamline operations, analyze data, and develop actionable recommendations.

Responsibilities:

The responsibilities for this role fall into two main areas: (1) Supporting business development efforts and (2) Monitoring and driving business development performance.

1. Support Business Development Efforts: This area focuses on optimizing sales processes, providing analytical insights, managing CRM systems, and enabling the sales team with necessary resources. 

• Sales Process Optimization: Streamline and optimize sales processes to increase efficiency and effectiveness. Identify areas for improvement and implement solutions to enhance the overall sales workflow.
• Data Analysis and Reporting: Analyze sales data to identify trends, opportunities, and areas for improvement. Generate regular reports and dashboards to provide insights into sales performance and key metrics.
• CRM Management: Oversee the company's CRM system (Customer Relationship Management) to ensure accurate and up-to-date information. Customize CRM workflows, fields, and dashboards to meet the specific needs of the business development team.
• Sales Enablement: Collaborate with the marketing and product teams to develop sales collateral, presentations, and training materials. Provide ongoing support and resources to empower the sales team to succeed.
• Cross-Functional Collaboration: Partner with various internal teams, including finance, operations, and legal, to facilitate deal processing, contract negotiations, and other sales-related activities.

1. Monitor and Drive Business Development Performance: This area involves tracking the performance of the business development team, managing the sales pipeline, and ensuring processes are well-documented and scalable.

• Forecasting and Pipeline Management: Work closely with the sales team to forecast revenue and manage the sales pipeline effectively. Monitor pipeline health, identify potential risks, and propose strategies to mitigate them.
• Performance Tracking: Track and monitor the performance of business development representatives to ensure they are meeting targets and objectives. Provide insights and recommendations to help improve individual and team performance.
• Process Documentation: Document sales processes, best practices, and standard operating procedures (SOPs) to ensure consistency and scalability. Develop training materials and resources to onboard new team members effectively.

Experience/Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• At least 2 years experience in enterprise sales operations, preferably in the tech industry.
• Strong analytical skills with proficiency in data analysis and reporting tools.
• Experience working with CRM systems (e.g., Salesforce, HubSpot, Pipedrive) and sales automation tools.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented with strong organizational and project management skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Knowledge of quantum computing or a strong interest in learning about this cutting-edge technology is a plus.

PsiQuantum provides equal employment opportunity for all applicants and employees. PsiQuantum does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by applicable laws.

We are not accepting unsolicited resumes from employment agencies.