Sales Operations Manager

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We’re looking for a Sales Operations Manager to join our ever-evolving sales operations team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Our Commercial and Sales teams create value for businesses of every size and industry – from globally recognized brands to new start-ups. They seek out new opportunities to unleash the potential of our new and existing customers.

What you’ll own:

The Sales Operations Manager oversees a team of Sales Ops Analysts who are essential in navigating deals through our internal sales process. These analysts work closely with our commercial and central function teams, such as Customer Due Diligence (CDD), Credit, Legal, and Boarding, to ensure deals progress smoothly and efficiently from start to finish. They provide critical support to our sales teams, enabling them to concentrate on closing deals rather than handling administrative tasks.

Additionally, they contribute valuable insights for process improvements and ensure new processes are effective on both regional and global scales. This enhanced support increases productivity, allowing our sales teams to focus more on high-value activities.

• Lead, motivate, and manage a team of Sales Ops Analysts, fostering a collaborative and high-performance environment.

• Develop and maintain sales process improvements and strategies to enhance efficiency and effectiveness.

• Utilize sales tools and technologies, including CRM systems.

• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.

• Collaborate with functional group leadership and manage relationships with commercial and operational stakeholders.

• Provide training and support to the sales team on processes, tools, and best practices.

• Monitor and report on sales performance, offering insights and recommendations to senior management.

• Ensure data accuracy and integrity within the CRM and other sales systems.

• Manage sales operations projects and initiatives to support business objectives.

What you bring

• 2-3 years of experience in Sales Operations (or equivalent operational roles), or a related field.

• Proven ability to coach and develop junior team members.

• Strong analytical skills, with the ability to understand nuances across metrics and build a compelling commercial narrative around data.

• Clear and proactive communication skills (both written and verbal); able to listen and collaborate effectively while being confident and assertive when necessary.

• Significant experience engaging with business executives on a strategic level.

• Quick learner with the ability to grasp new and potentially technical topics and then communicate this information clearly and simply to diverse audiences.

• Proactive and strategic thinker, capable of anticipating issues and planning accordingly.

• Commercially focused, with a strong desire to drive excellent business outcomes.

• Excellent organizational skills, with the ability to manage multiple projects and maintain attention to detail.

• Demonstrated ability to build and leverage strong networks, both internally and externally.

• Familiarity with Salesforce CRM systems (technical knowledge not required).

• Experience in a cross-functional role requiring alignment across different senior parties.

What makes a Worldpayer
 

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $89,180.00 - $149,820.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.  

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.