Zilch

Sales Operations Manager

Posted 7 Days Ago

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London, Greater London, England

Entry level

Fintech • Financial Services

The Role

The Sales Operations Manager at Zilch supports the Sales and Partnerships team with strategic initiatives, enhances sales analytics and presentations, delivers CRM insights, and drives process improvements. Responsibilities include onboarding partnerships, event planning, and collaboration with various teams to align goals.

Summary Generated by Built In

Who we are:

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?

We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 4 million customers. There are some exciting projects coming up and we’ve got big growth plans.

Want to join us?

The role.

The Sales Operations Manager at Zilch plays a crucial part in empowering the Sales and Partnerships team through strategic initiatives and dynamic projects. This position also includes operations management, fostering cross-functional collaboration, and driving process enhancements.

Day-to-day responsibilities.

Assist the Sales and Partnerships team in achieving strategic objectives.
Work alongside the team to enhance the quality and impact of sales analytics and presentations.
Deliver CRM insights and performance metrics to the sales team.
Optimise promotional placements across newsletters, media, and retail platforms.
Oversee the seamless onboarding and execution of new partnerships.
Provide support for sales event planning and coordination.
Work with external training providers to up-skill the sales team.
Collaborate with Business Intelligence and Data teams to simplify and unify reporting workflows.
Engage with teams like product, marketing, compliance, and PR to align goals and outcomes.

We're looking for...

Proven track record in a sales operations or sales enablement.
Familiarity with CRM systems and data visualisation tools
Confidence in curating high-quality content while maintaining output levels.
Strong organisational and communication capabilities.
Ability to manage complex priorities effectively, with excellent attention to detail.
A curious mindset, eager to explore new challenges and grow outside of your comfort zone.
Self-starter who identifies areas for improvement and drives changes proactively.
Collaborative team player with a positive and energetic attitude.
Thrives in a high-energy environment, working alongside a dedicated and skilled sales team.
Enthusiasm for learning about the business, the industry, and new product areas.
Exceptional interpersonal skills and the ability to manage multiple priorities seamlessly.
Expertise in engaging stakeholders and delivering results within tight deadlines

Benefits

Compensation & Savings

Pension scheme - 5% employee contribution and 3% employer contribution
Death in Service scheme - 3x your annual basic salary to nominated beneficiaries
Income Protection - up to 75% of annual basic salary to cover long term injury or illness
Share Options Scheme

Health & Wellbeing