Sales Operations Coordinator

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
You will collaborate closely with the Sales, Strategy & Planning and Business Systems teams to own, improve, and maintain foundational sales data infrastructure, ad-hoc reporting and analysis.
Job Description

• Ensuring accuracy of sales datasets and published reports from the Sales Strategy/Ops teams that are used through validation and testing.
• Developing monthly sales reporting packs leveraging metrics that provide ongoing insights into the sales organization. Proactively bringing new views and data, as well as diving into ongoing trends to identify input drivers to the metric outputs.
• Developing ad hoc reporting for different levels of the sales organization: e.g., quota attainment reporting is different at a rep level, vs. a manager level, vs. a sales leader and ops level. Assist team members in publishing and enabling those views at those different levels, and maintain an inventory of reporting.
• Support reporting needs for: All Hands, MBRs, QBRs, BOD prep.

Qualifications:

• Bachelor's degree in Business Administration, Statistics, Economics, Computer Science, or a related field.
• Ability to work through data models that relate to the contextual needs of the global Sales organization
• Excellent communication skills with the ability to translate data insights into actionable recommendations
• Strategic mindset with a track record of driving business impact through data-driven decision-making.
• Highly detail-oriented with strong organizational and prioritization skills
• Proven ability to work effectively in a fast-paced, dynamic environment
• Proven ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels

Nice to haves:

• Demonstrated expertise in data visualization tools such as Tableau
• Demonstrated expertise in SQL
• Experience navigation Salesforce and creating Salesforce reports and dashboards

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Massachusetts Applicants:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$28.85 - $43.27 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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