Sales Operations Coordinator

Blue Acorn iCi, an Infosys company, is a digital consultancy focused on delivering innovative solutions across customer experience, commerce and data. Our team of over 400 experts enable clients to navigate large-scale, digital transformation programs.
 
Whether it’s a digitally savvy consumer brand or a legacy manufacturer, Blue Acorn iCi empowers businesses with digital scalability to deliver unprecedented levels of performance and customer experience. With services that include strategy, analytics, design and engineering, we elevate global brands across industries such as media, consumer goods & retail, financial services, manufacturing, technology and more. 
 
Join our innovative and collaborative team as we deliver extraordinary digital experiences for some of the world’s largest brands!

POSITION SUMMARY: 

The Sales Operations Coordinator will support the Director of Sales Operations in the overall productivity and effectiveness of the sales organization. Critical functions of this role include CRM ownership and maintenance; sales reporting and planning; and drafting internal contracts and other documents. 

ESSENTIAL JOB DUTIES & RESPONSIBILITIES: 

Salesforce: 

• Assist with managing, maintaining, and improving the Salesforce environment 

• Review Salesforce Opportunities and Reports for completeness and accuracy; Ensure updates are completed, as necessary 

• Review notifications and reach out to Opportunity Owner for any necessary updates 

• Generate reports and dashboards for weekly sales meetings and other ad hoc requests 

• Troubleshooting and enhancements, as needed 

Contracts 

• Ensure contracts and legal documents are current and archived appropriately 

• Manage internal contract review and approvals 

• Oversee contract process from document creation through to completion 

• Coordinate logistics for internal meetings 

• Maintain sales playbook and sales operations user guide 

• Assist in developing, improving, and scaling sales processes to ensure efficiencies and adoption 

QUALIFICATIONS: 

• 2+ years’ experience in account management, sales, or similar role
• Bachelor’s degree in business or related field 
• Business development and account management experience 
• Strong leadership, interpersonal, communication and presentation skills 
• Strong conflict resolution and negotiation skills 
• Knowledge of eCommerce industry standards 

TRAVEL REQUIREMENTS: 

This position can be fully remote although, travel will be required for as needed.

PHYSICAL DEMANDS REQUIREMENTS: 

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers. 

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more! Additional perks vary by location. 

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. 

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice. 

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: [email protected]. 

California applicants: Please click here for CCPA disclosures.