Sales Operations Manager

Posted 6 Days Ago
Be an Early Applicant
Southfield, MI
3-5 Years Experience
Information Technology
The Role
Apex Digital Solutions is looking for a Sales Operations Coordinator to enhance communication with customers, manage sales operations, maintain CRM hygiene, generate reports, and support internal and external sales requests. The role seeks individuals who can identify process improvement opportunities and assist in sales reporting and analysis, requiring effective communication and a service-oriented approach.
Summary Generated by Built In

Sales Operations Coordinator
Join the culture-oriented team of Apex Warriors who use Microsoft Cloud Technologies to help customers achieve their goals.
Apex Digital Solutions is a premier Microsoft Gold Partner based in Michigan. We use Microsoft Cloud Technologies to empower customers to be more secure, productive, and engaged. We deliver high-value services such as briefing, immersion, and architecture sessions, fixed fee engagements, managed services, and adoption/change management engagements.
We are seeking culture-oriented professionals who want to make a positive difference in the lives of others. Apex Digital has been recognized as one of Crain Detroit’s 100 Cool Places to Work in Michigan and received the DBusiness Top Corporate Culture Award Finalist distinction twice. We offer competitive compensation, benefits, and opportunities for professional growth.
As a Sales Operations Coordinator, effective communication with customers, delivery, and leadership team members is critical to ensure proper sensitivity to the needs of the sales force while providing outstanding customer support to internal and external customers.
Inside Sales​

  • Assistance with basic proposals/requests​
  • Deal Registration and other special pricing requests​
  • Assistance with CRM hygiene and reports​
  • Management of CSP platform​
  • Management of sales demo equipment​

Sales Operations​

  • Product catalog upkeep ​
  • Creation/Maintenance of standard offering templates​
  • Implementation of pre-sales questioners and playbooks ​
  • Creation/Maintenance process and training documentation​
  • Identify opportunities for process improvements and efficiency gains in order processing and project management workflows.
  • Sales reporting and analysis​
  • Deep understanding of all partner programs: Keep updated status on each and what is required to both maintain and grow

Skills and Qualifications:

  • 2-5 years of sales related experience – preferably in the technology space at either a service provider or partner
  • BA/BS, preferably in sales or a related field
  • Prior experience with CRM system - preferably HubSpot
  • Strong knowledge of working with Microsoft tools (Word, Excel, Outlook, Teams) is a must
  • Enjoy working with customers and external audiences
  • Skill in preparing written communications and materials
  • Self-motivated with the ability to work in a fast-moving environment

Benefits

  • Competitive salary based on experience and qualifications
  • Health, vision, and dental benefits
  • Life Insurance and short/long term disability
  • Quarterly based performance incentives
  • Unlimited Paid Time Off 
  • 401k match 
  • Paid Volunteer Days 
  • Full on-the-job training and support 
  • Award-winning work environment and culture 
  • Great opportunity for advancement 

Top Skills

Hubspot
Microsoft Cloud Technologies
Excel
Microsoft Outlook
Microsoft Teams
Microsoft Word
The Company
HQ: Southfield, MI
27 Employees
On-site Workplace
Year Founded: 1999

What We Do

Apex Digital Solutions, Inc. (apexdigital.com) is a leading provider of managed and traditional IT services and support headquartered in metropolitan Detroit. Specializing in public, private and hybrid cloud deployments Apex Digital Solutions enables organizations to get to market faster by leveraging existing IT investments. The experience gained from serving businesses across multiple industries through three decades has enabled Apex Digital Solutions to provide customers with an array of cost effective solutions. Apex Digital Solutions is committed to excellence and ‘technology for people’s sake’ – utilizing best of breed technology to improve productivity and collaboration.

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