Sales Operations and Enablement Manager

Posted 2 Days Ago
Hiring Remotely in USA
Remote
Senior level
Information Technology • Software
The Role
As the Sales Operations and Enablement Manager, you will enhance sales efficiency by refining processes, managing CRM tools, supporting forecasting, and developing training programs for new and existing sales team members to drive productivity and align with business goals.
Summary Generated by Built In

About Ditto:

Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization—even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives.

We’re looking for an experienced Sales Operations and Enablement Manager to drive the efficiency and success of our sales organization in a high-growth, fast-paced environment. In this role, you’ll work closely with sales leadership to create scalable processes, optimize our sales tools, and provide ongoing training and resources for our team to meet and exceed their goals. This is a pivotal role that combines strategy with hands-on execution, working across teams to help build a high-performing sales engine.

If you’re passionate about empowering sales teams and have a knack for designing processes that streamline complex workflows, this role offers an opportunity to make a big impact.

As a Sales Operations and Enablement Manager you will:

Sales Operations

  • Refine Sales Processes: Build and improve scalable sales processes that drive productivity and align with business goals.
  • Measure & Track Performance: Build a single source of truth to drive business outcomes and decision making. Collaborate with Finance to develop,manage and report performance metrics and dashboards, providing leadership and the sales team with actionable insights, focusing on pipeline health, conversion rates, and accurate forecasting. 
  • Support Forecasting: Collaborate with sales leadership to ensure accurate forecasting, aligning revenue expectations with strategic objectives.
  • Evaluate, Implement and Deploy: Own and manage technology stack. Facilitate evaluation, migration & deployment of CRM (Hubspot, Salesforce) & other tools. Ensure data is clean, strive for seamless workflows between integrated systems to maximize efficiency for the sales team.
  • Drive Compensation Strategy: Work closely with finance, sales and HR leadership on designing and administering sales compensation plans that reward top performance and align with company objectives.

Sales Enablement

  • Onboard New Hires: Develop a comprehensive onboarding program for new sales hires, equipping them to hit the ground running and contribute to revenue goals quickly.
  • Ongoing Training Programs: Build and maintain training resources for existing team members, keeping them sharp on product knowledge, sales techniques, and market trends.
  • Create Sales Content: Partner with marketing and product teams to develop playbooks, case studies, pitch decks, and other resources to help sales teams engage prospects effectively.
  • Develop Sales Playbooks: Build and update playbooks that outline effective sales approaches, best practices, and tactics for winning different customer segments.

Cross-Functional Collaboration

  • Align with Marketing: Work with marketing to ensure the sales team has the latest content and messaging, supporting lead generation and nurturing activities.
  • Executive Reporting: Collaborate with Finance to provide regular updates to sales and executive teams on the effectiveness of enablement initiatives, pipeline health, and key insights to drive strategic decisions.

What you'll need:

  • Experience: You have 5+ years in sales operations, enablement, or a related role in high-growth SaaS or tech companies.
  • Process-Oriented: You understand the sales process inside and out, with a knack for building efficient, scalable processes that support high-performance teams.
  • Tech-Savvy: You’re skilled with CRM systems, especially Salesforce, and know how to leverage them to maximize sales productivity.
  • Analytical Mindset: You can analyze data to find actionable insights and make recommendations that improve the sales organization’s performance.
  • Project Management: You have a track record of managing projects from start to finish, staying organized, and ensuring all details are in place.
  • Enablement Expert: You’re passionate about training and developing resources that empower sales teams to succeed.
  • Excellent Communicator: You’re a skilled communicator who can work across teams to influence and inspire at all levels.

Nice to haves:

  • Experience with sales methodologies like MEDDIC or Challenger.
  • Familiarity with sales enablement tools such as SalesLoft, Highspot, or Gong.
  • Knowledge of data analytics platforms like Tableau or Power BI.

Why Join Ditto?

  • High-Impact Role: Help shape a critical function within a fast-growing company.
  • Growth Environment: Join a team that values innovation, growth, and continuous improvement.
  • Career Development: Gain broad exposure to business functions and growth opportunities within an exciting, high-growth company.

Benefits we offer:

  • Competitive salaries

  • Stock options

  • Medical, dental, vision, life, and disability coverage

  • Flexible spending account (FSA)

  • Flexible vacation policy

  • 401(k) plan 

  • Office located in Atlanta, GA. Available for team member use.

Come join our remote team and discover the possibilities of your best career!

Equal Opportunity Employer: Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.

Ditto Recruiting Privacy Notice

Top Skills

CRM
Salesforce
The Company
HQ: San Francisco, California
114 Employees
On-site Workplace
Year Founded: 2018

What We Do

The Edge Sync Platform magically enabling your apps to sync data with or without an internet connection.

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We’ve always been inspired by the power of innovative apps that bring people together. Developers who dreamed up big ideas have created entirely new industries and enriched the lives of friends, families, customers, and coworkers. Today, the best apps are the ones that help us collaborate on projects, share moments, and communicate effortlessly.

But app developers often face significant challenges creating these seamless, interconnected experiences. Whether wrestling with unpredictable internet connections or building complex and expensive backends, app developers have grappled with many complications that stand in the way of delivering magical experiences to their users. So we built Ditto, a platform for developers to build powerful ways to connect and sync apps with or without an internet connection and even without writing a single line of backend code.

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