Sales
Permanent
Job Description
We are seeking a detail-oriented and proactive Sales Operations Analyst to join our team. This role is crucial in supporting our North American Major Appliances Independent Retail channels, with a focus on optimizing sales operations, supporting customer programs, and ensuring seamless order lifecycle management. The ideal candidate will have a strong understanding of SAP, excellent analytical skills, and the ability to collaborate effectively with various internal teams.
Key Responsibilities:
- Optimize invoicing through diverse order execution strategies.
- Enforce Minimum Order Quantity (MOQ) execution and out-of-zone shipment permissions to maximize truck optimization and encourage incremental sales, including excess and obsolete inventory.
- Maintain a robust understanding of the product lifecycle and assist with phase-in and end-of-life system activities.
- Ensure complete inventory to invoice flow by resolving multiple error buckets within SAP.
- Respond to and resolve customer issues and requests regarding order execution and delivery.
- Provide support to execute sales plans according to company goals.
- Provide direction to multiple functions in resolving issues and conflicts that could impact customers.
- Be a subject matter expert on the Electrolux Order portal and drive new functionality and enhancements.
- Provide ad hoc analysis as needed and requested by leadership.
Qualifications:
- Bachelor's degree in Business, Supply Chain Management, or a related field preferred.
- Strong understanding of SAP and order lifecycle management.
- Excellent analytical and problem-solving skills.
- Proven ability to collaborate effectively with cross-functional teams.
- Strong communication skills, both written and verbal.
- Ability to manage multiple projects and priorities simultaneously.
Top Skills
What We Do
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2020 Electrolux had sales of SEK 116 billion and employed 48,000 people around the world. For more information go to www.electroluxgroup.com.
