Sales Operation Specialist

Posted 23 Hours Ago
Be an Early Applicant
3 Locations
Mid level
Biotech • Pharmaceutical
The Role
The Sales Operation Specialist provides analytical support to internal clients in the pharmaceutical industry, facilitating data-driven decision-making and supporting project management initiatives. Responsibilities include delivering analytical reports, maintaining SOPs, and contributing to promotional marketing materials.
Summary Generated by Built In

Job Description Summary

Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials.


 

Job Description

Major Accountabilities

  • Client Requirements: Create and deliver below client requirements as per agreed SLAs.
  • Service Delivery: Provide services through a structured project management model with appropriate documentation and communication throughout the service delivery.
  • Quality Assurance: Ensure deliverables are of the highest quality and accuracy. Deliver projects on time within stipulated deadlines.
  • SOP Support: Assist in the creation and maintenance of Standard Operating Procedures (SOPs).
  • Knowledge Repositories: Support the development and maintenance of knowledge repositories capturing qualitative and quantitative reports.
  • Knowledge Sharing: Participate in various knowledge-sharing sessions.

Key Performance Indicators

  • Analytical Support: Provide analytical support to Novartis internal clients (CPOs and regional marketing and sales teams) in various low-to-medium complexity analytical reports.
  • Data-Driven Decisions: Support and facilitate data-driven decision-making for Novartis internal clients by providing and communicating qualitative and quantitative analyses.
  • GBS ~ GCO Support: Support GBS ~ GCO companies in practice building by participating in various initiatives such as knowledge sharing, onboarding support, and training. Lead the support team in all business-related tasks/activities, creating process documentation and knowledge repositories.
  • Marketing Design: Be an integral part of a comprehensive design team responsible for creating promotional marketing materials.

Work Experience

  • Pharmaceutical Industry: Over 3 years of experience in the pharmaceutical industry.
  • Project Management: Extensive experience in project management.
  • Operations Management: Skilled in managing and executing operations.

Skills

  • Advertising Campaigns
  • Alteryx
  • Analytical Thinking
  • Brand Awareness
  • Business Networking
  • Curiosity
  • Digital Marketing
  • Email Marketing
  • Marketing Communications
  • Marketing Plans
  • Marketing Strategy
  • Media Campaigns
  • Process Documentation
  • Strategic Marketing

Language: English

Benefits and rewards
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards


 

Skills Desired

Advertising Campaigns, Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Curiosity, Digital Marketing, Email Marketing, Marketing Communications, Marketing Plans, Marketing Strategy, Media Campaigns, Process Documentation, Strategic Marketing

Top Skills

Alteryx
The Company
HQ: Basel
110,000 Employees
Hybrid Workplace
Year Founded: 1996

What We Do

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

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