Sales Manager

We’re on a mission to make behavioral health more available and accessible. We're backed by a16z, YCombinator, Craft, and many others to make this dream a reality.

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Building an inclusive culture is one of our core tenets as a company. We’re very aware of the structural inequalities that exist, and recognize that underrepresented minorities are less likely to apply for a role if they don’t think they meet all of the requirements. If that’s you and you’re reading this, we’d like to encourage you to apply regardless — we’d love to get to know you and see if there’s a place for you here!

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About Our Mission

At Juniper, we're building software for behavioral health clinicians to improve quality of care. We streamline and replace manual efforts so clinicians can focus on what they do best: providing high-quality care.

We started Juniper because we care about impact — the lack of supply for behavioral healthcare means those who need it most cannot access it. We believe this is one of the biggest problems out there today. It’s why we’re tackling this broken industry, and why we want you on this mission with us.

For more details on our thesis, check out our write-up What is Juniper?.

About Our Culture

Our mission to change behavioral health starts with us and and how we operate. We don’t want to just change behavioral health, we want to change the way startups operate. Here are a few tactical examples:

1) Diversity, equity, and inclusion has been a priority since day 1. Currently, half of our leadership team (COO + CTO) identify as female, and our cap table includes over a dozen women. We still have a ways to go, but we’re committed to sourcing, hiring, and retaining talent from underrepresented folks in tech and outside of tech.

2) Behavioral health is something we live and breathe — all four members of the Juniper leadership team see therapists every week, and we have a specific mental health benefit to help if that's something you're interested in exploring!

3) We have to have a sense of humor. Healthcare is so broken, it's depressing if you don't laugh with us.

For more details take a look at our FAQs | Joining the Juniper Team!

About The Role

Juniper is seeking an experienced Sales Manager to lead and develop our high-performing sales team. This role will be crucial in driving team performance, revenue growth, and ensuring Juniper's value proposition is effectively communicated to potential clients. The ideal candidate will have a proven track record of exceeding sales targets, coaching sales professionals, and implementing effective sales strategies.

As a key member of our leadership team, you'll work cross-functionally with marketing, product, and customer success teams to align efforts and drive overall business growth. This role offers a unique opportunity to shape our sales culture and processes as we scale.

What you're responsible for:

• Team Leadership and Development: Lead, coach, and develop a high-performing sales team to consistently meet and exceed targets. Maintain a 90%+ rate of team members at or above individual quota through effective mentoring and performance management.
• Sales Strategy and Execution: Develop and implement sales strategies to achieve team quota consistently across SMB, MM, and enterprise segments. Improve team conversion rates through process optimization and effective coaching.
• Sales Process Optimization: Streamline the sales process to reduce average sales cycle length. Analyze and refine sales processes for maximum efficiency and effectiveness.
• Performance Management: Set clear expectations, provide regular feedback, and implement performance improvement plans when necessary. Achieve high retention rates of top performers by creating a motivating team environment and providing growth opportunities.
• Cross-functional Collaboration: Work effectively with other departments (e.g., marketing, CX, insurance operations) to align efforts and drive overall business growth. Ensure Juniper's value proposition is consistently and effectively communicated to potential clients.

What you'll do:

• Sales Leadership: Inspire, motivate, and guide a team of sales professionals to achieve exceptional results consistently.
• Strategic Planning: Develop and execute sales strategies that align with company goals and market trends.
• Performance Management: Set clear expectations, provide regular feedback, and implement performance improvement plans when necessary.
• Sales Process Optimization: Analyze and refine sales processes for maximum efficiency and effectiveness.
• Cross-functional Collaboration: Work effectively with other departments to align efforts and drive overall business growth.

What we're looking for:

• Proven Sales Management Experience: Bring 3+ years of experience in sales management, preferably in a B2B SaaS or healthcare technology environment, with a track record of consistently exceeding team targets.
• Coaching and Development Skills: Demonstrate a strong ability to mentor, coach, and develop sales professionals to achieve their full potential.
• Strategic Thinking: Show capability in developing and implementing effective sales strategies that drive growth and improve team performance.
• Data-Driven Decision Making: Exhibit proficiency in using data and analytics to inform decisions, optimize processes, and drive results.
• Strong Communication Skills: Possess excellent communication and interpersonal skills to effectively lead a team, collaborate with other departments, and represent Juniper to potential clients.
• Adaptability and Growth Mindset: Thrive in a fast-paced, evolving environment and demonstrate a commitment to continuous learning and improvement.

Juniper is based in New York City, and we prioritize in-person candidates.

Juniper is based in New York City with a satellite office in San Francisco, and we prioritize in-person and hybrid candidates. Please refer to the top of this page for this position's hiring location.

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Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.