Sales Manager

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. 

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help. 

Our purpose is simple, great design for everyone. We're award winning, design-led, technology driven and powered by some pretty awesome people. You might be one of them.

MOO's Business Services offering provides an online platform for businesses to create and scale their beautiful print products with the click of a few buttons (just like magic). Business Service clients range from robust corporations looking for consistency and brand control, to creative resellers who partner with MOO to bring their designs to life and delight their clients.

To continue the success that MOO Business Services is today, we are looking for an exemplary B2B Sales Manager to lead a team of 6-7 skilled Account Executives and Account Managers who are located in our East Providence, RI office, supporting new and existing clients in the North American Market.

MOO is seeking an efficient, driven and inspiring leader to join our B2B Sales Leadership team. This Sales Manager will join a team of 5, with similar team structures across 3 MOO locations - London, UK, East Providence, RI, and Denver, CO. This role will report into the Head of Global Sales and work with cross functional teams including Sales Enablement, Rev Ops, and Marketing to create and implement new strategies and support our teams to meet and exceed their goals.

This is a fantastic opportunity for a leader passionate about delighting customers, leveraging technology for consistent improvement, growing and developing a performing sales team, and the B2B sales process. The ideal candidate is someone who has a background in leading a team to success through empathy, strategic thinking, and a high level of business acumen relating to B2B sales.

Responsibilities

• Conduct consistent training plans for teams and individuals
• Provide regular and consistent recognition and constructive feedback
• Implement, track, and facilitate team contests
• Maintain staffing levels through being actively involved with recruiting
• Ensure that SLAs for customer communication are met"

About You

• Experience in a team leaderhip role with progressive responsibility - team management is a must!
• A sales background with proven customer acquisition and retention skills, with demonstrable success building customer relationships and account growth
• Flexibility, enthusiasm, strong sense of self direction and ability to perform under pressure
• Ability to start from scratch, test new strategies and measure success, set backs, and learning
• Preference to hands on working when required - you'll be expected to get involved on all levels
• Excellent verbal, interpersonal, and written communication skills
• Ability to influence and communicate effectively to people at all levels
• Experience using Salesforce, especially in a B2B environment

Nice to Haves

• A sales leadership background in a fast paced, fast growth company
• Print, technology, or design sales experience
• Experience working with sales automation and ticketing tools, such as Salesforce Engagement, Adobe Workfront, or Zendesk
• Experience working with additional programs, such as Tableau, Notion, and Spoke

What’s it like to work at MOO? 

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognizing the importance of a healthy work/life balance.

That’s why we offer 22 days’ PTO plus Federal holidays, a 401(k) match, MOO stock option program, paid parental leave and we’ll cover 100% of your health, dental and vision care premiums. We’ll also cover you with life insurance and long-term disability insurance, and we offer a wellness program too. Finally, we’ll treat you to breakfast and fresh fruit every day, lunch on Fridays and all the ice cream you can eat (just watch for the brain freeze).

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.