At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions. From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self. Our drive for greatness produces high expectations, yet our regard for humans is even higher. Join a team of brilliant minds and generous hearts who care deeply about other's success.
Position Summary:
This position manages the day to day operations of the Inside Sales team – accomplish department objectives by organizing and monitoring work process and leading a team of Inside Sales Representatives. Commission is based upon team success of established targets.
Essential Job Functions:
- Lead and manage a team of 8 to 10 Inside Sales Representatives.
- Assist Sales Director in executing company initiatives related to sales, service, and customer experience.
- Develop and implement clear and practical sales plans.
- Train, develop and motivate the team to achieve performance metrics and sales goals.
- Develop strategies of success using consultative approach, lead prospective clients through service evaluation to fully productive customer.
- Consistently provide leadership, coaching and development to team members.
- Meet and exceed assigned customer experience, sales, service, revenue and productivity targets.
- Coach and counsel team members on “opportunities” and sales technique effectiveness using key sales metrics as a guideline, recognize positive performance as needed.
- Facilitate weekly personnel training/educational sessions as directed by Sales Director.
- Create and maintain scheduling, coverage and resource planning to ensure the right number of employees are working to meet the needs of the business.
- Ensure that team members are properly trained on new products and promotions to sell with confidence.
- Report concerns with sellers’ knowledge and/or behavior to Inside Sales Director or provide coaching as appropriate.
- Actively inspect post-launch and drive improved results with best practices.
Position Requirements:
- Bachelor’s Degree in business, marketing or related field
- Three or more years’ managing or leading a team of Inside Sales representatives
- Three of more years of commission-based sales experience, including experience in presenting a sales demonstration to a client, especially via phone
- Strong written, verbal and presentation skills, including to both executive and technical audiences
- Strong leadership and coaching skills in a sales environment
- Strong decision-making abilities
- Excellent negotiation skills
- Track record of superior performance metrics
- Proficient in Microsoft Office (Outlook, Excel, Word) and PC skills.
- Familiarity with CRM software
The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the employee.
Truckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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What We Do
At Truckstop, our One-Team mindset has transformed big dreams into epic success. We commit to principles such as assume positive intent, have each other’s back, and be your authentic self. This results in a feeling of connectedness, so no one feels isolated in a remote work world. Together, we build technology that determines the future of freight.
Partners make the impact.
We call our employees partners because we are interdependent upon each other to achieve greatness. From day one, we empower our partners with the freedom to innovate, take smart risks, and voice bold ideas. This autonomy allows our partners to think big and make an impact.
Imagine greatness and own it.
Imagine a place where you are equipped to drive your career – where exploration is encouraged, and opportunities present themselves to the curious. This is Truckstop.com. Our TLC (Truckstop Learning Center) and AI Talent Marketplace are examples of tools that help our partners develop new and critical skills. We are committed to empowering our partners to own their greatness.
Flexibility to help you balance.
We encourage our partners to embrace the richness of North America like the trucker who drives its highways. Whether seaside, countryside, or citified, wherever our partners draw inspiration from is where we want them to be. If it’s in an office or working from home, we set them up with the resources they need to excel.
The best of two worlds.
After 25 years of steady growth and profitability, Truckstop.com caught the eye of tech investor ICONIQ Capital. They saw how our breakthrough SaaS solutions impact an $800 billion industry. Our partners enjoy the stability of historical success yet are primed for exponential growth.
Why Work With Us
We are creating a culture of brilliant minds and generous hearts who care deeply about other's success. Our drive for greatness produces high expectations, yet our regard for humans is even higher.
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