Who We Are
For over 20 years, SPINS has been a leader in recognizing the transformative power of data in retail. We offer our clients cutting-edge tools to attract attention from a fast-growing segment within the Health & Wellness industry, the values-based consumer. Nearly half of shoppers prioritize products that emphasize wellness, social responsibility, and sustainable practices. SPINS retail consumer insights, analytics, and consulting services give our clients a competitive advantage to increase their share of this growing market. Our data is the most comprehensive and accurate in the industry, allowing clients to power AI models and machine learning algorithms that help them better understand and meet their customers' needs. At SPINS, behind all of our impressive data is our real differentiator, our people. We pride ourselves on our collaborative, flexible, and communicative culture that puts people at the center of everything we do.
Sales Executive, Shopper Experience
We are looking for a Sales Executive with multi-year experience in Sales, Retail media & Digital marketing solutions to join our growing Shopper Experiences team. In this individual contributor role, you will be responsible for identifying new business opportunities, managing client relationships and helping drive adoption of our retail media solutions. This role is ideal for a results-obsessed seller who owns a book of business while supporting light technical conversations to ensure frictionless solution delivery.
You will collaborate with internal teams (product, marketing, customer success, pricing and analytics) to ensure client needs are exceeded, while always knowing, adapting & applying to industry trends impacting how brands engage with shoppers within all surfaces.
Job Duties and Responsibilities
- Sales Execution – Prospect, pitch and close new business with CPG brands, retailers and agencies across Shopper Experiences and Retail media ecosystems
- Account Management – Manage and grow mid-to large-sized accounts delivering strategic recommendations and media plans aligned with client goals
- Retail Media Expertise – Act as Subject Matter Expert (SME) within retail media landscape always educating clients on capabilities, agreement cycles and marketplace trends
- Pre-Sales Technical Support – Partner with sales engineers and product teams to answer basic technical questions, help scope client use cases and escalate highly technical client needs.
- Solution Storytelling – Build compelling sales narratives using data and platform insights to communicate value of SPINS Shopper Experiences platforms
- Collaboration – Work with cross-functional teams and other discipline SMEs to ensure clients receive seamless and timely onboarding, support and measurable performance outcomes
- Reporting & Maximization – Use CRM and analytics tools to manage/maintain accurate & up-to-date pipeline, forecast accountability, and identify maximization opportunities
- Profitability – Fiscally manage book of business with rigorous margin adherence to maximize monthly, quarterly and annual profit goals
Education and Experience
- Aligned to SPINS core Values: Direct, Determined, Passionate & Collaborative
- 3–5 years of experience in digital media, retail media, ad tech or shopper marketing sales
- Familiarity with retail media platforms, shopper engagement strategies and emerging and scaled CPG brand needs
- Effective communication and storytelling skills, with the ability to simplify and translate complex ideas for multiple internal and external business audiences
- Fluent in both brands’ and retailers’ language and highly skilled at connecting the two
- Comfortable engaging in light technical discussions; experience working alongside sales engineers or product teams
- Proficiency with CRM tools like Salesforce, Crossbeam and Sales Engagement Platforms, e.g. Outreach.io and knowledge of performance metrics, campaign analytics and reporting dashboards.
- Proven ability to work autonomously and drive results in a fast-paced, agility based and cross-functional environment
- Ability to simultaneously see upstream and downstream, identify and solve client’s, brand’s and retailer’s problems quickly
- Entrepreneurial spirit with a builder mentality for digital Shopper Experiences innovation within e-commerce, omni-channel and B&M retail
Hiring Range: $90k/yr-$105k/yr and $95k commission potential eligible
Note: Applicants must be authorized to work for any US employer. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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What SPINS Offers
We have enjoyed tremendous growth over the years and, as a leader in a fast-growing industry, we have no plans to slow down! While all that growth brings excitement, it is also an opportunity for SPINS to show it values the health and wellness of its team members.
- We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
- Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
- Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.
The SPINS Way
- Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
- Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
- Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
- Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
For details about the information SPINS’s collects about our applicants and how we use it, please see the SPINS Privacy Policy here.
Top Skills
What We Do
SPINS is a wellness-focused data company and advocate for the Natural Products Industry. Over the past two decades, SPINS’ investments have led to a common language used across the industry as well as laid the foundation for the next generation of innovation, while providing dynamic data, actionable insights, and digital activation solutions that drive growth for our clients & partners and contribute to a healthier and more vibrant America. Learn more at www.spins.com.
Why Work With Us
SPINS is a diverse group of positive professionals with a commitment to advancing the Natural, Organic, and Specialty Product Industries. We pride ourselves on building meaningful relationships with each member of our team and fostering professional development.
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