Sales Engineer (Northeast Territory)

Posted 5 Days Ago
Be an Early Applicant
2 Locations
Remote
60K-101K Annually
Mid level
Security • Software
The Role
The Sales Engineer provides technical support to the sales team, engages with customers to understand their needs, conducts demos, and promotes solutions to enhance customer success and sales growth.
Summary Generated by Built In

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.


Role Summary

The Sales Engineer supports the sales organization in all technical matters regarding pre-sales, sales calls, and customer awareness.

What You Will Do

  • Support sales team with technical expertise for customers 101-1000 users
  • Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions 
  • Serve as subject matter expert and technical lead for Sophos technology portfolio and conduct technical virtual and onsite meetings, product demos, and proof of concepts with customers
  • Provide secondary sales engineering coverage for field sales teams in 1001+ user band including RFP Management, Backup SE Support, POC Staging and setup, and Onsite travel as needed
  • Provide support for customer success motions to promote cross-selling and portfolio expansion within the current Sophos customer base utilizing the following activities: Health Checks, Threatparser, NIST Assessments, and MDR Tabletop
  • Work with the Channel Sales team and partner community to create a pipeline through indirect engagements.

What You Will Bring

  • 3-5 years in a sales role working with decision-makers in large organizations with a proven track record of achieving and exceeding sales quotas.
  • Foundational knowledge Managed Detection and Response (MDR) services as well as Incident Response offerings.
  • Foundational technical cybersecurity understanding including protection methods for Networks, Cloud Workloads, Windows, Linux, and Mac OS devices
  • Strong verbal communication skills for delivering high-quality, engaging product demos.
  • Ability to deliver outstanding customer experience and clearly articulate competitive advantages, both technical and business levels.
  • Experience in selling through and with channel partners, and ability to thrive in a team selling environment

In the United States, the base salary for this role ranges from $60,200 to $100,800. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 


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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.


What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing


Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 


Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos

Top Skills

Cloud Workloads
Cybersecurity
Incident Response
Linux
macOS
Managed Detection And Response (Mdr)
Networks
Windows
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The Company
Burlington, MA
3,747 Employees
On-site Workplace
Year Founded: 1985

What We Do

Cybersecurity Evolved.

As a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from today’s most advanced cyberthreats.

Powered by SophosLabs – a global threat intelligence and data science team – Sophos’ cloud-native and AI-enhanced solutions secure endpoints (laptops, servers and mobile devices) and networks against evolving cybercriminal tactics and techniques, including automated and active-adversary breaches, ransomware, malware, exploits, data exfiltration, phishing, and more.

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