Sales Engineer

Duties and Responsibilities:

· Technical Consulting and Sales Support

· Assisting Sales in prequalifying opportunities.

· Identifies customer’s business needs, challenges, and technical requirements and maps to Telehouse Services and Solutions

· Utilizes understanding of Telehouse products and services to help deliver presentations on Telehouse solutions

· Provides full support - customer meetings and tours.

· Provides technical solution design expertise to all assigned Sales account executives

· Prepares Statement of Work (SOW) with updated technical specifications.

· Prepares technical drawings (i.e. AutoCAD) and designs per customers’ requests

· Supports RFI/RFP and RFQ preparation as requested by Sales Representatives

· Develops all deliverables for the customer

· Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing

· Supports pre-sales efforts for all company products and services

· Possesses a full understanding of Telehouse data center products and services as well as familiarity with Networking and Connectivity services which may be resold by Telehouse from time to time.

· Develops or has extensive knowledge of Carrier Neutral Hotel

· Possesses industry knowledge and familiarity with the competitive landscape

· Possesses technical knowledge of interconnections and telecommunication services.

· Possesses knowledges of data center infrastructures and telecommunication equipment

· Possesses knowledges of Cloud base Network-as-a-service platform/ fabrics

· Possesses knowledges of Clouds, Hosting and Managed Services being an asset.

· Collaborates with internal teams to ensure smooth transition from pre-sales to post-sales

· Acting as customer liaison for technical matters (pre/post-sales customer support)

Qualifications:

· Typically requires a Post Secondary degree or commensurate Industry Experience along with Technical Certifications.