Sales Engineer, Modernization

Why this role?

• The Modernization Sales Engineer is the business owner of the Modernization sales approach in a frontline. 

• He/she sells all modernizations, full replacements, Advanced People Flow Solutions and other digital solutions.

• He/she identifies, evaluates, and pursues business development opportunities with the objective of positioning KONE competitively in the market according to the organization’s short and long-term business goals. 

• In addition, he/she ensures the successful implementation of sales process and business improvements.

What will you be doing?

Customer relationship management 

• Proactively develops and creates customer relationships in his/her area of responsibility 

• Is accountable for developing KONE position in his/her customer base or market area  

• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling) 

• Ensures customer satisfaction and solving complaints with the rest of the KONE team 

• Documents the customer and contact information, maintains customer data 

• Promotes asset management plans with customers to support budgeting  

 
Sell 

• Proactively generates opportunities from existing customer base 

• Collaborates with maintenance team for leads (maintenance technicians) 

• Is accountable for leads, opportunities, orders / contracts to meet the sales budget and pricing targets. Follows up leads from campaigns 

• Is accountable for finding customer needs and that KONE’s solution matches with the needs 

• Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority  

• Validates that the contents of the contract are in line with the negotiation process outcome 

• Maintains full information of opportunities, tasks and visits, keeps sales funnel data up-to-date 

• Responsible for timely and accurate reporting in CRM 

• Responsible for gathering relevant information about market and competitors from the field 

• Supports the finance function in money collection. 

• Is responsible for the account over the entire sell process  

• Is accountable for ensuring decision to tender (Gate 2) by Gate approver (for example based on discount authorities) 

• Is accountable for the project/order until Order Booking  

• Drives execution of her/his individual sales plan 

Are you the one?

• Bachelor’s degree in Engineering (Electrical/Mechanical/Civil)

• Knowledge of HVAC, building automation system, data center, system integration and/or access control or experience from elevator business (either or option at least one)

• 1-5 years years experience in Sales engineering for Mechanical Or electrical engineering

• If no sales experienced, at least 3-5 years should been working in Mechanical Or electrical engineering

• Strong connection with developers, owners, consultant or contractors.

• Self-motivated and goal-oriented with a drive to exceed targets

• Knowledge of product life-cycle management and methodology plus tools in general

• Basic selling, marketing and customer relationship management knowledge

• Excellent presentation and communication skills

• Fluent in English

• Experience in construction or relevant other B2B environment

What do we offer?

• Career progression and opportunities within a global organization.

• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.

• Comprehensive learning and development programs covering a wide range of professional skills.

• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers