Sales Engineer | Doka Indonesia

Company Description

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 180 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 9,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years. 

As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry. 

Recognised as the fourth most populous nation and third largest democracy, Indonesia is a country in rapid development. Equipped with a population of just under 250 million spread across an archipelago of 17,000 islands, Indonesia has witnessed extensive economic reform which has driven both its development and appeal as a destination for foreign direct investment.

Supported by government-led policies on maintaining low interest rates, while enhancing bilateral cooperation, Indonesia’s construction sector is evenly distributed between its civil and building sectors and is expected to witness a CAGR of 5.8 per cent from 2023 – 2026. With sustainability playing a more integral role in the country’s national development, the government has also bolstered spending on green projects, with 47 being awarded in 2022 worth $10.7bn.

Doka Indonesia offers an exciting opportunity for a Sales Engineer to join the Sales Team in Indonesia. In this role, you will be responsible for developing and expanding the market potential within the region, driving growth, and establishing strong customer relationships to maximize sales opportunities.

Job Description

Client Relationship Management:
• Build and maintain strong relationships with clients and key decision-makers
• Be the first point of contact throughout the entire project lifecycle
• Ensure smooth communication and problem-solving between clients and internal teams

Sales & Market Development:
• Identify potential clients, projects, and market opportunities to grow Doka’s market share
• Analyze market potential and construction methodologies to develop tailored solutions
• Prepare and present proposals that meet client needs and expectations
• Implement sales strategies to reach sales targets

Sales Performance:
• Utilize excellent presentation and negotiation skills to close sales and achieve sales targets
• Cold call potential leads and manage client inquiries effectively
• Promote Doka’s products in a professional manner to attract new business

Project Coordination:
• Coordinate with internal departments (engineering, operations, finance) to ensure seamless project execution
• Monitor the progress of projects and address any issues that arise, ensuring timely and effective resolution
• Ensure client requirements are met in terms of project deliverables, payment terms, and final account closure

Internal Systems & Compliance:
• Maintain accurate customer records and status updates in Doka’s in-house systems
• Ensure adherence to company policies, compliance procedures, and local laws
• Follow internal sales regulations and processes to ensure consistent performance and accountability

Customer Satisfaction & Payment Management:
• Ensure that accounts are properly closed and payments are received in full
• Collaborate with accounts to ensure payment terms are clear and followed by clients

Qualifications

• A degree in Civil Engineering, preferably with 5 years of relevant working experience in the formwork or construction industry
• Strong technical knowledge and experience, including proficiency in MS Office and technical drawing software
• Proven track record in sales, with a strong focus on meeting and exceeding targets
• Highly motivated and target-driven, with a demonstrated ability to close deals and drive revenue
• Excellent communication and negotiation skills, with the ability to engage with stakeholders at all levels
• Ability to create and deliver compelling presentations tailored to the needs of different audiences
• Strong understanding of contract management, including experience in creditworthiness checks, insolvency issues, and supplementary invoice management
• Entrepreneurial mindset with the ability to identify opportunities, solve problems, and drive business growth
• Strong prioritization, time management, and organizational abilities to handle multiple tasks and deadlines effectively
• Exceptional relationship management skills, with the ability to cultivate and maintain long-term client relationships
• Openness to feedback and a commitment to continuous improvement
• In-depth understanding of construction methodologies, with the ability to offer technical insights and value-added solutions
• Passionate about providing innovative solutions for clients' unique challenges

Additional Information

• Experience in selling value-added solutions that cater to clients' specific needs
• Valid driving license in Indonesia