Sales Enablement Specialist

About Zep Inc.

Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe’s, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep®, Enforcer®, Misty®, TimeMist®, TimeWick, and Country Vet®. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.

Job Description:

Summary:
The Sales Enablement Specialist is responsible for contacting current and potential customers through existing call campaigns with the goal of identifying customer needs, identifying solutions, generating interest, and gaining commitment to a visit and site survey from a field sales representative for further solution exploration, demo, and deal closure.

Primary Duties:  
•    Rigorously prospect for new opportunities primarily through the S&S team’s Campaign Dashboard
•    Support sales through outbound calling, e-mail communication and transfer of account and opportunity information to appropriate personnel.
•    Utilize Salesforce.com as the primary planning and execution tool for daily activity.
•    Achieve productivity and revenue targets as outlined by compensation plan.
•    Serve as the critical liaison between the customer and the field sales team for call prioritization, needs assessments, and visit scheduling.
•    Proactively communicate regarding high potential account opportunities ensuring the appropriate resources are available to support the opportunities.
•    Execute internet research to appropriately qualify leads and account opportunities.
•    Ensure a smooth transition of opportunities to the field team.
•    Exercise salesmanship skills to establish relationships with customers to uncover opportunities for the field team.
•    Follow corporate account guidelines to deliver the team value proposition and handle objections effectively.
•    Follow established business process ensuring productivity and sales metrics are accurately tracked within Salesforce.com.
•    Enter information into Salesforce to ensure account information is kept up to date.
•    Perform other responsibilities as requested.

Qualifications:  
•    Bachelor’s Degree or equivalent experience
•    3 – 5 years sales experience
•    Exceptional telephone skills—willingness to spend the majority of the workday on the phone.
•    Must be familiar with the Zep product portfolio
•    Ability to understand customer needs

Our Values

At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.

• Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.

• Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers’ and consumers’ lives better.

• Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome

• Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.

• Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.

Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply.  It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.

As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.