Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
The Role
As a Sales Enablement Partner specialising in new product implementation and adoption, you'll be an integral part of our Growth Commercial Team. You'll work closely with our field Commercial managers to support and enhance the skills of our Self-Employed Channel, comprising Self-Employed Payment Consultants. Your main objective will be to achieve outstanding sales performance by employing a data-driven approach to sales enablement.
What you will do…
- Collaborate with Commercial Heads to ensure the smooth implementation and adoption of new products by the regional team of Self-Employed Payment Consultants.
- Take ownership of the onboarding learning pathways for Self-Employed Payment Consultants, ensuring they are well-equipped to effectively sell the new products.
- Assume accountability for the timely delivery, implementation, quality, and impact metrics of development offerings tailored to the specialised needs of new product implementation and adoption.
- Continuously explore opportunities to improve training effectiveness and ensure alignment with the 70/20/10 learning culture.
- Validate communications between HQ and the Self-Employed.
- Facilitate the day-to-day activities of the Self-Employed team.
- Manage the full onboarding training for the new joiners.
- Understand and develop sales metrics and KPIs.
What you will bring...
- In-depth understanding of value-based selling and previous experience working with Self-Employed teams.
- Strong project management skills to handle multiple initiatives simultaneously.
- Comfortable operating in a fast-paced environment.
- Excellent relationship-building and communication skills to collaborate effectively with various internal and external stakeholders.
- Proficient in creating engaging presentations, facilitation, and content creation for effective learning.
- Familiarity with the 70-20-10 learning model and a deep appreciation for self-directed learning approaches.
- Demonstrated curiosity for learning, personal development, and the ability to inspire others to do the same.
Dojo from the get-go
First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast