Sales Enablement Manager

About Us

At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management.

Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. 

Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech E&O-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. 

Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team.

As a Sales Enablement Manager, you’ll partner with various sales leadership to create, manage and execute onboarding as well as ongoing training and enablement for all members of our sales organization. You will have the opportunity to work hands-on with department leaders and subject matter experts that span across Resilience, gaining exposure to leaders from across the company. The ideal candidate will possess a deep understanding of sales processes, learning and development strategies, and the ability to drive transformation across the sales organization. This is a highly visible and high impact role and requires excellent coordination, collaboration and communication skills. The candidate must be a strong leader, extremely well organized, detail-oriented and quality-minded.

Responsibilities

• Develop and execute a comprehensive sales enablement strategy that aligns with the company’s overall sales objectives and growth goals, working directly with key stakeholders to organize specialized onboarding, continuous training, tools stack management, and content for all sales teams within the company.
• Own onboarding experience end to end for our sales new joiners - ensuring that reps feel confident after onboarding and feel supported throughout the process. You will also create curated content for new team members and managers.
• Performance Optimization: Own 30, 60, 90 day certifications, track onboarding effectiveness, and use data-driven insights to continuously improve new hire performance. Be a trusted partner to hiring managers providing feedback on new hire performance and recommend adjustments as needed.
• Ensure sales teams are equipped with up-to-date information on product features, competitive positioning, and market trends.
• Organize and facilitate regular training sessions for the sales team, focusing on sales techniques, tools, and product knowledge. 
• Foster a culture of continuous learning and improvement within the sales organization.
• Drive the adoption of CRM and other sales tools, ensuring they are leveraged effectively by the sales team and that sales productivity is continuously improving.

Qualifications

• 3+ years of experience in sales enablement, learning and development.
• Experience in an enterprise SaaS or Cyber Security company.
• Experience with GTM enablement programs, sales methodologies and best practices to increase revenue.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.
• Setting strategic direction - The ability to work with stakeholders, understand needs and translate vision into a clear strategy is essential.
• Experience working within a global, cross-functional team environment at all levels within the organization to lead, influence, and continuously improve people and processes.
• Experience with sales enablement systems (i.e. Gong, HubSpot, etc.)
• Previous experience managing multiple initiatives and programs. simultaneously, with excellent organizational and time management abilities.
• Bachelor's Degree: A relevant Bachelor’s degree is preferred.
• Light travel will be required.

What Resilience Offers You

Innovative company culture

Flexible work schedules

Family paid leave

Paid healthcare for employees

401k

Professional development & career advancements

Flexible paid time off

Employee referral bonus

Accommodations and Accessibility

We want to ensure you're able to perform as well as possible in your interview. As part of that, if you have any accessibility-related needs to ensure a comfortable visit, please let us know. We'll do our best to provide reasonable accommodations to suit your working style during your interview and if you join our team.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources team at [email protected].