Senior Key Account Manager

About Valiantys 

Valiantys is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time to value with Agile at scale, Cloud, and ITSM implementations.

Because teamwork requires more than just tools, we help bridge the gap between applications and strategic practices such as SAFe® and ITIL. Over the last 15 years, we have helped more than 5,000 customers achieve their desired business outcomes at a reduced time to value, through improved team collaboration.

Job summary 

The Senior Key Account Manager is responsible for driving substantial revenue growth and profitability by leveraging advanced sales strategies, high-level client engagement. This role requires deep product expertise, the ability to oversee and enhance sales performance, and a strong focus on collaboration across departments to meet ambitious targets. Team management responsibilities may be included as part of this role, depending on experience and career aspirations.

Things you'll be working on : 

- Achieve individual yearly defined sales targets

- Drive profitability by identifying opportunities and closing complex deals with a focus on margin quota for all services

- Implement tailored sales strategies focused on Key Accounts to meet revenue targets while optimizing the attach rate

- Develop and implement a comprehensive territory plan by identifying key prospects, setting objectives, and allocating resources (e.g. marketing campaigns) to maximize sales opportunities within the assigned area

- Build and foster long-term client relationships through regular communication, fostering trust, loyalty and satisfaction

- Lead and navigate complex selling scenarios, working closely with client C-suite, senior management and internal teams to address intricate needs and secure deals

- Collaborate with strategic business partners, to drive co-selling initiatives, fostering deeper partnerships and creating new business opportunities

- Ensure client satisfaction by addressing concerns and providing timely support

- Support, and occasionally lead, presentations and product demonstrations to prospective clients

- Submit accurate sales forecasts and reports, while ensuring your team consistently delivers the same level of accuracy and timeliness

- Contribute to strategic and account planning by offering insights and strategies for client engagement and drive long-term growth

- Regularly monitor your portfolio’s sales performance, enabling timely adjustments to strategies for meeting targets

- Ensure compliance with reporting standards and maintain effective oversight of key financial metrics 

Knowledge Development and Accreditation

- Stay updated on product knowledge, particularly regarding Atlassian solutions, to provide informed recommendations

- Obtain and maintain necessary certifications, including Atlassian certification/Accreditation, to support sales efforts and ensure credibility

- Lead and collaborate with internal teams to ensure seamless service delivery and client satisfaction

- Collaborate with other Key Accounts Managers to ensure cohesive regional strategies and share best practices

- Actively participate and lead team meetings, establishing effective rituals, and fostering a collaborative work environment

What you need to be successful

Proven Sales Expertise: Demonstrated success in achieving and exceeding sales targets, with experience in complex sales cycles and high-value deal closures.

Leadership Skills: Ability to inspire and manage a team, set clear goals, and drive performance. Experience with team management is a plus but not required.

Strategic Thinking: Capability to develop and execute strategic account and territory plans, leveraging data and market insights to drive growth.

Client-Centric Approach: Strong interpersonal skills with a focus on building trust and long-term relationships with C-level executives and other stakeholders.

Entrepreneurial Spirit: A proactive mindset, always seeking opportunities to improve processes, drive initiatives, and enhance team performance.

Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas effectively to clients and internal stakeholders.

You also are:  

- Fluent in English 

- Fluent in French 

Why you should apply? 

Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.

Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.

Training. We will provide you with the necessary time and budget to help you develop your skills and maintain your employability in the job market.

Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.

In addition to the cape, our advantages:

- An international environment and a multicultural team

- A flexible remote work program 

- An annual incentive

- Generous meal vouchers

- A personal mutual + beneficiaries 100% supported

- The choice between PC or Mac

- A spacious convivial space, a functional kitchen and fresh fruit because your health is important to us!

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