Sales Development Representative

At Kalibri Labs, we have set out to change the hotel industry for the better! Our mission is bold, and we are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. Named a 2017 Rockville Key Company, and a Greater Washington Innovation Awards Finalist, Kalibri Labs is growing, so if you’re ready to make a difference and utilize your talents across a groundbreaking organization, please keep reading!

The SDR will play a vital role in Kalibri’s sales efforts and will therefore work closely with the Sales, Marketing, and Product teams on a daily basis to win new clients. You will be responsible for generating new business opportunities by identifying, engaging, and qualifying prospects; your efforts will play a crucial role in building our sales pipeline and contributing to Kalibri's continued growth.

Primary Responsibilities:

Prospecting and Lead Generation:

• Identifying potential customers through various methods such as research, outbound calls, emails, and social media
• Qualifying leads based on predetermined criteria to ensure they fit the ideal customer profile

Outreach and Initial Contact:

• Initiating contact with potential clients through cold calling, emailing, and social networking
• Crafting personalized and compelling messages to engage prospects and spark their interest

Lead Nurturing:

• Building and maintaining relationships with leads through regular follow-ups and providing relevant information
• Educating prospects about the company's products or services and how they can address their specific needs

Discovery Calls and Meetings:

• Conducting initial discovery calls to understand the prospect's needs, pain points, and business objectives.
• Setting up meetings or product demonstrations for Sales Directors to further engage with qualified leads

CRM / Pipeline Management:

• Logging all interactions, activities, and notes in Salesforce
• Maintaining accurate and up-to-date records of prospects and leads

Collaboration:

• Working closely with the sales, marketing, and product teams to align strategies and share insights
• Providing feedback on lead quality and market trends to help refine outreach and product offerings

Performance Tracking and Reporting:

• Monitoring key performance indicators (KPIs) such as call volumes, email open rates, and conversion rates
• Analyzing and reporting on lead generation activities and outcomes to identify areas for improvement

Continuous Learning and Development:

• Staying updated on industry trends, competitor offerings, and product knowledge
• Participating in ongoing training and development programs to enhance sales skills and techniques

Requirements:

• 2+ years of sales experience, preferably in a hospitality organization, SaaS, and/or Data as a Service
• A strong sales track record of consistently meeting and/or exceeding quota
• Excellent communication, negotiation, and presentation skills. Strong attention to detail and the ability to juggle multiple tasks
• Able to operate at multiple levels: interact with revenue managers through to General Managers and corporate Management Company executives
• Familiarity with Salesforce.com and experience with cold calling and email outreach
• Self-motivated, goal-oriented, and comfortable working both autonomously and collaboratively in a quota-driven environment

Travel Required: 5 Short Trips Annually (Likely 1-2)