Sales Development Representative

About the Role:

As a Sales Development Representative, you are responsible for qualifying leads at the initial stages in the sales funnel. You must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team. 

What will you do:

- Respond, engage and qualify inbound leads and inquiries

- Perform outreach across multiple channels (calls, emails, LinkedIn, etc.) to generate new sales opportunities for the Account Executive Team

- Collaborate across CleverTap’s Marketing and Sales organization in order to identify new opportunities

- Coordinate meetings, calls, and product demonstrations of CleverTap with prospects

- Hold intelligent and engaging conversations over the phone and email

- Bring insights to potential customers that reflect an understanding of the market, technology landscape, and other potential use cases

- Efficiently navigate Salesforce and other sales operational tools to create, update, retrieve, and understand account, contact, and opportunity information

- Identify prospects' BANT (Business, Authority, Need and Timeline) according to CleverTap's sales methodology

What are we looking for:

Must have:

- 2+ years of B2B Sales experience

- Fluent in English, Arabic

- Excellent written and verbal communication skills

- Capacity to accept and learn from constructive feedback

- Proven ability to work and succeed in a fast-paced, changing environment.

- Efficient at gathering, analyzing, and communicating customer and market research.

- High attention to detail with an “everything matters” approach

- Creative, inquisitive, and curious approach to partnering with internal and external teams and customers.

- Comfortable moving between priorities and managing deadlines across multiple areas of focus. Skilled at prioritizing tasks and time

- Committed to proactive collaboration and accountability; you are prepared, informed, and ready to go

Good to have:

- SaaS sales experience is a plus

- Experience with digital productivity, collaboration, and sales tools including; Salesforce, LinkedIn Sales Navigator, Slack, and G Suite

- Knowledge of MarTech solutions

Measures of Success:

- Qualified leads

- Funnel size

- Conversion rates

Reporting Relationship: Director of SDR

Key Competencies:

- Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable

- Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.

Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.

For more information, visit clevertap.com or follow us on:

LinkedIn: https://www.linkedin.com/company/clevertap/

X: https://twitter.com/CleverTap

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!