Sales Development Representative (Outbound)

The Sales Development Representative will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting into highly targeted accounts in the region through the phone, emails, LinkedIn outreach and other innovative channels, working closely and passing on qualified leads to Account Executives in the region who will convert them into opportunities for CleverTap to acquire them as New Customers.

This is a formative team for the Indian market and we’re looking for individuals who have driven significant growth through Outbound prospecting in the past with quantifiable results at the top and middle of funnel and deal conversions.

- Conduct outbound prospecting to identify and qualify potential leads through various channels such as cold calling, email campaigns, social media and other innovative methods to get prospects interested for a conversation on CleverTap’s value proposition for their organisation.

- Collaborate with the sales team to research target accounts, stay up-to-date on industry and market trends, be surgical in identifying customers’ needs and positioning CleverTap’s value.

- Schedule and coordinate meetings between qualified leads and the sales team for further engagement.

- Utilize CRM tools to track and manage lead generation activities, ensuring accurate and up-to-date information.

- Meet and exceed monthly and quarterly quotas for qualified opportunities generated.

- Provide timely and accurate reporting on lead generation activities and pipeline status.

- Bachelor's degree in Business, Marketing or a related field.

- 3-6 years of experience in a Sales Development Representative or similar role, preferably in the B2B SaaS or MarTech space.

- Proven success in outbound lead generation, with a track record of meeting or exceeding targets.

- Strong articulation, objection handling and acumen to hold conversations with CXO, VP, Director and Manager profiles.

- Ability to engage and build relationships with potential clients remotely and in-person.

- Familiarity with CRM software, sales automation tools and MarTech platforms.

- Sales ready meetings (SQLs)

- Sales qualified opportunities (SALs)

- Conversion rates (SAL to Deal)

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities and having fun along the way.

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.

At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth.

Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.

For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.