To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Job Category
Sales
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Job Description
START DATE(S)*: May 5, 2025 | June 2, 2025 | July 7, 2025
*Our headcount demand is always changing as we grow; start dates listed here may or may not have an immediate opening at the time of your application.
LOCATION*: Toronto, Ontario (Canada)
*Our headcount demand is always changing as we grow; some of the locations listed here may or may not have an immediate opening at the time of your application. Please note that we do not offer relocation assistance.
ROLE OVERVIEW AND IMPACT:
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that! You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 CRM, by researching and identifying net-new business opportunities — you will have a direct impact in our revenue generation goals. This role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders.
We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.
JOB DESCRIPTION:
The Sales Development Representative (SDR) role serves as the entry-level role into a client-facing sales career at Salesforce and is designed to be your first look into how we sell Salesforce products. Our SDR team supports our sales teams by assisting them through fielding inbound inquiries. Successful SDRs critically think and learn through coaching from their mentors, build upon, and improve their skills throughout their tenure in this role.
The Sales Development Representative will generate new business pipeline and interest through calling on inbound leads.
- Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
- Discovering business initiatives and acting as their internal advocate
- Building a point of view on how to help qualify customers needs
- Speaking to value and return on investment vs. technical functionality
- Building credibility and trust with internal and external stakeholders
- Learning how to anticipate and prepare for objections
- Demonstrating adaptability and flexibility as part of an ever-growing sales organization
- Managing a high volume of inbound leads with a strategy on prioritization of your leads
- Researching and understanding various lines of business and personas
MINIMUM QUALIFICATIONS:
- Must be within less than 1-year of having completed a Bachelor’s Degree or Advanced Degree from the start date of this role OR graduate/alumni/participant of a workforce development training program (i.e. re:work, Year Up, i.c.stars, etc.)
- Long-term interest in a client-facing sales career
- Competitive spirit and the drive for results
- Exemplary problem-solving skills and the resourceful ability to take initiative
- Coachable and enjoys learning in a fast-paced sales environment
- Superior organizational skills and attention to detail
PREFERRED QUALIFICATIONS:
- Previous internship or full-time corporate sales experience
- B2B software sales experience is a plus
This position is ineligible for visa sponsorship
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Top Skills
What We Do
Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way.
Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business.
Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.
Why Work With Us
There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.
Gallery
