Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
About the Role:
As a Sales Development Representative (SDR) specializing in inbound lead management, you will play a pivotal role in our dynamic sales team. Your primary responsibility will be to engage with inbound leads through Marketing or our Sales Helpline, harnessing your excellent communication skills to understand their needs and qualify their potential as valuable prospects. This role is ideal for individuals who thrive in a fast-paced environment and possess exceptional interpersonal and communication skills. Join our team and be an integral part of driving the growth and success of our organization through effective lead qualification and customer engagement!
What You’ll Do:
Efficiently manage and respond to inbound leads through various communication channels, showcasing a deep understanding of our products and services to determine their alignment with customer needs. Engage with potential customers in a consultative manner, identifying pain points and articulating the value propositions of our offerings. Maintain accurate and up-to-date records of lead interactions and qualification criteria in SalesForce. Stay up-to-date on industry trends, product updates, and competitive landscapes to enhance your product knowledge and sales acumen. Collaborate closely with sales teams to ensure seamless lead handovers. Achieve daily SLAs and monthly inbound quota.
What We’re Looking For:
- 1+ year of experience in customer-facing roles, ideally telesales.
- Exceptional verbal and written communication skills are a must, with the ability to engage and build rapport with international audiences.
- Basic understanding of sales principles and a desire to develop a career in sales, with a focus on lead qualification and customer engagement.
- Thrive in a dynamic, fast-paced environment where priorities may shift, and the ability to adapt quickly is crucial.
- Strong organizational and time-management skills to effectively manage and prioritize a high volume of leads.
- Experience using SalesForce, SalesLoft, or Genesys will be nice to have.
- Experience in engaging with international audiences will be nice to have.
- Be able to work 6am to 3pm Pacific time and varying shift days; Monday to Friday or Saturday to Wednesday
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
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What We Do
Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery. Visit gomotive.com to learn more.
Why Work With Us
We work hard, with humility and we see our efforts rewarded in tangible ways every day. At Motive, you’ll have the chance to make a difference for the drivers who keep our world moving. We trust each other to do great work because together we can achieve collective goals that reach beyond the physical economy.
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Employees work remotely.
