Sales Development Representative, APAC

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Role Overview:

The Sales Development Representative is responsible for increasing sales, using the communication skills that s/he applies either during phone conversations, e-mail, chat or in face-to-face interactions. S/he will be responsible for finding opportunities, but also for the organization of some introductory meetings / sessions that are taken over later by the colleagues who directly manage the clients' accounts.   

Main Responsibilities:

• Search for and identify relevant customer information, identify ideal customers, key players and generate interest in order to stimulate a business opportunity. 
• Actively prospects potential clients through the phone, email campaigns and various outreach techniques in order to further introduce them in the process and establish a meeting.
• Qualifies and discovers customers to deliver accurate customer profile to sales team to ensure the productivity of the meeting
• Qualifies inbound leads and assists them with the onboarding process
• Identifies business opportunities and establishes meetings that are taken over by colleagues who manage customer accounts
• Redirects identified business opportunities to colleagues who manage the sales process to take over the discussion and close a collaborative relationship
• Maintains and expands the database with potential clients within the assigned territory
• Use the company's automated tools to accurately report activity
• Deals with the forecast of monthly and quarterly results
• Collects and shares the information gathered from potential customers
• It ensures that confidential information is collected from potential customers
• It ensures that confidential information is managed in accordance with internal regulations
• Performs other tasks or projects from the direct superior. 

References:

1. Marketing, Lead Generation and Prospecting: 

• Identify, research, and pursue new business opportunities in our target markets (US, Europe, Middle East)
• Develop and execute outreach strategies, including LinkedIn, cold calling, email campaigns, and networking to generate leads.
• Leverage CRM tools and platforms to track prospects, sales activities, and pipeline. 

2. Client Relationship Management: 

• Build and maintain strong relationships with prospective and existing clients.
• Understand client needs and propose customized software solutions that align with their business goals.
• Serve as the primary point of contact for client discussions and negotiations. 

3. Sales Strategy and Execution: 

• Create and adjust our overall lead generation process, including the potential use of AI tools to make this the most scalable sales process.
• Develop and implement strategic plans to achieve or exceed sales targets.
• Present and demonstrate software services, including custom development, integrations, and consulting services.
• Prepare and deliver compelling proposals, presentations, and RFPs tailored to client requirements.
• Close deals and ensure smooth handoff to delivery teams for execution. 

4. Market and Competitor Analysis: 

• Conduct market research to identify industry trends, potential markets, and competitive landscape.
• Monitor competitor activities and use insights to refine value propositions and strategies. 

5. Collaboration and Reporting: 

• Work closely with internal teams (e.g., delivery, engineering and product teams) to ensure alignment on service offerings and client expectations.
•  Provide regular updates to leadership on sales activities, progress, and forecasts.  

Qualifications and Skills:

• Must have experience doing outbound BD for Software services in the APAC market.
• Must have worked in teams doing outbound selling.
• Must have thorough knowledge of the entire outbound process.
• Experience: 1-3 years of proven experience in business development, sales, or account management, preferably in the eCommerce software services or SaaS industry.
• Solid knowledge of software services such as custom development, SaaS, integrations, cloud services, eCommerce and consulting.
• Good business acumen and exposure to B2B software services selling.
• Good understanding of outbound lead generation using LinkedIn.
• Exceptional communication and interpersonal skills to engage with stakeholders at all levels.
• Demonstrated ability to generate and close B2B sales deals.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and sales analytics.
• Ability to adapt to fast-paced environments and handle multiple priorities effectively.   

Preferred Skills:

• Familiarity with emerging technologies such as AI/ML, cloud computing, and experience selling eCommerce technology services.
• Experience working with startups, SMEs, and enterprise clients.
• Strong networking skills and a track record of building strategic partnerships.  

Key Performance Indicators (KPI):

• Achievement of monthly/quarterly sales targets.
• Number of qualified leads generated.
• Number of meeting arranged
• Potential Revenue of opportunities created
• Conversion rate from leads to clients.
• Client satisfaction and retention rate.  

What we Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and skill development.
• A collaborative and innovative work environment.
• Health insurance and other benefits.
• Flexible work arrangements, including remote work opportunities.

Our Commitment:

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.