Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
Primary Functions
- Provide coaching, leadership and guidance to the Sales Development team.
- Oversee the development and implementation of effective and strategic Target Account Plans.
- Support and provide guidance on complex or escalated Targeted Accounts.
- Develop and analyze in-depth metrics and KPIs to evaluate team effectiveness and ability to meet targets.
- Create regular reports for managers and leaders, when required.
- Build strong relationships with key decision makers and internal resources to ensure challenges and drivers are identified and addressed.
- Provide guidance to the Sales Development team in identifying, contacting and creating qualified leads.
- Update and develop scalable Sales Development processes and procedures to ensure efficiency and effectiveness.
- Ensure Salesforce data is accurate, regularly updated and maintained.
- Lead resource planning and recruitment efforts to identify needs and highly qualified candidates.
- Develop and maintain in-depth knowledge of Smile Digital Health’s value-proposition, target industries, target personas, technology platform, solutions, and pricing structure as well as industry and market trends.
- Comply with the privacy, security and confidentiality policies.
Pre-Requisites
- 5+ years in a Sales, Business Development and/or Sales Development and/or similar role. Experience in healthcare and/or technology preferred.
- 2+ years in a lead or people management role.
- Strong verbal and written communication skills.
- Experience building relationships and engaging with all levels of internal and external organizational resources or key individuals.
- Strong problem solving, data analysis, and time management skills
- Demonstrated ability to influence and drive results for a team of highly qualified Sales Development members or similar roles.
- Experience in Google Suites, Microsoft and Salesforce, strongly preferred.
Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO, Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
Top Skills
What We Do
Smile Digital Health (doing business as Smile CDR Inc.) specializes in delivering fast, secure, compliant data infrastructures as a service to enable and empower interconnectivity for data-intensive sectors such as healthcare. We are a solutions platform helping organizations like governments, researchers, health systems, healthcare providers, and app developers build connected health solutions and products by leveraging our core expertise in health data and HL7 FHIR.
Our flagship product, Smile CDR, is the world’s first FHIR-based clinical data repository (CDR) as a service. Smile CDR is a high performance and secure solution built on the principles of Privacy by Design. Flexibility is a hallmark of the service as it can be hosted in the cloud or on-premises depending on your needs. The design was strongly influenced by real-world experience in both the jurisdictional and organizational setting. Smile CDR provides a rich set of features and capabilities including:
-Multiple FHIR versions
-FHIR Profiles
-Full text indexing of clinical records
-Type ahead search functionality
-FHIR, HL7v2 and custom ETL for data input
-Federated identity and identity provider functionality
-International character locale support
-Terminology services
-Auditing
-Smart on FHIR support
-Rapid deployment
-Extensive administrative tooling
Leveraging more than 40 years of experience in building enterprise-class systems, our team includes experts in building integrated healthcare systems including FHIR-based solutions such as HAPI, e-prescriptions and other e-health solutions. We were motivated by the need to improve upon existing options for sharing health data within and across organizations.
Smile CDR is the maintainer of HAPI FHIR, the prevailing open source reference implementation of FHIR worldwide
