Sales Development Manager - NYC

Posted 7 Days Ago
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New York, NY
Mid level
Artificial Intelligence
The Role
Lead and develop a high-performing Sales Development Representative (SDR) team, optimize business development strategy, and drive revenue metrics.
Summary Generated by Built In


Welcome to the video-first world

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video.

Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

Meet Synthesia

We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s, and more. Read stories from happy customers and what 1,200+ people say on G2.

In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we’ve raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook.

The role..

We are looking for an experienced and dynamic Sales Development Leader to join our awesome team in NYC. This individual will be responsible for scaling and leading a high-performing SDR team while driving the broader Sales Development strategy across the business. This role requires a strategic thinker who is passionate about SDR growth and capable of executing and generating high-quality pipeline and revenue. This is a unique opportunity for a results-driven leader to make a significant impact on our next stage of growth.

What You’ll Do..

  • Coach your team on best in class tactics fostering a culture of results, excellence, inclusivity, and career progression.
  • Optimize the Business Development strategy for the SDR team, ensuring alignment with overall company objectives.
  • Heavy involvement in recruiting the best talent for your team and ongoing training to build and sustain a high-performance.
  • Lead and develop a high-performing SDR team, fostering a culture of results, excellence, inclusivity, and career progression.
  • Build and execute strategies that drive both inbound and outbound activity, collaborating closely with Marketing, Customer Success, and wider Sales teams.
  • Set and manage key performance metrics, including daily activity tracking, pipeline management, and accurate forecasting.
  • Optimize and maintain SDR playbooks, incorporating best practices for account-based and personalised prospecting.
  • Collaborate with Sales Enablement to ensure SDRs have the tools, content, and training they need to succeed.
  • Provide data-driven insights and recommendations to enhance lead quality, pipeline creation, and SDR performance.
  • Engage with Sales Leaders to maintain strong relationships and ensure seamless collaboration across teams.
  • Lead by example by staying actively involved in the team’s day-to-day operations.

What We’re Looking For..

  • A motivational and strategic leader with a track record of building, scaling, and developing high-performing teams, particularly in early-stage career development.
  • Minimum of 2+ years as a top-performing SDR and at least 3 years of experience managing SDR teams.
  • Strong expertise in inbound and outbound processes, with hands-on experience optimizing sales development strategies.
  • Excellent communication skills working cross-functionally with Marketing, Sales, Operations and Executive Leadership.
  • Experience with Salesforce, Outreach, Salesloft, HubSpot, or similar sales tools.
  • Analytical mindset with a data-driven approach to decision-making.
  • Ability to thrive in a fast-paced, high-growth environment with a strong focus on execution.

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

  • A competitive salary + stock options in our fast-growing Series D startup 
  • Hybrid working environment 3 days per week Tues-Thurs in office
  • 100% Medical, Dental & Vision 
  • 401k Plan 
  • Paid parental leave 
  • 25 days of annual leave + public holidays + paid sick leave 
  • Fun culture with regular socials
  • A generous referral scheme 
  • A brand new computer + monitor 

Location: NYC Midtown

Salary: $150k - $215 Total OTE + Stocks 

Top Skills

Hubspot
Outreach
Salesforce
Salesloft
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The Company
HQ: London
428 Employees
On-site Workplace
Year Founded: 2017

What We Do

Synthesia is the #1 rated AI video communications platform. Thousands of companies use it to create videos in 140 languages, saving up to 80% of their time and budget. 👉 Trusted by Zoom, Xerox, Teleperformance, Amazon and mor

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