Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a 100% uptime guarantee and 24/7 proactive support.
We're a passionate, close-knit team that believes businesses have more important things to worry about than their internet connection. Our top priority is enabling extraordinary work across all industries with connectivity solutions that are adaptive, agile, and designed with the customer in mind.
ON A TYPICAL DAY YOU’LL
- Support Pilot’s channel partner, wholesale, and real estate sales functions with daily opportunity, account, and contact creation within Pilot’s CRM
- Create and distribute monthly serviceable building lists to a subset of Pilot’s partners
- Schedule Project Engineering surveys with building contacts for new build projects
- Provide administrative support within Pilot’s new build project management software, including data entry, data QC, and access agreement curation
- Complete monthly data updates within Pilot’s Connectbase wholesale sales platform
- Facilitate COI requests related to new build projects and real estate requests
- Assist with general administrative support of all sales team functions
WHAT WE’RE LOOKING FOR
- 1+ years of administrative support or relevant experience
- Excellent attention to detail and strong organizational skills
- Quick learner with excellent intuition
- Experience working independently as well as collaboratively across teams
- Excellent written and verbal communication skills
- Demonstrated proficiency (or Experience) with Google Sheets and/or MS Excel
- Ability to quickly learn new systems, tools, and platforms
PILOT’S PAY & PERKS
- Salary range of $64,500 - $75,000, based on experience
- Company-sponsored Medical, Dental, Vision Coverage
- Company-sponsored 401(k)
- Commuter & Wellness Reimbursement
- Competitive PTO
At Pilot, we believe differences make us stronger, and that our diversity is something to celebrate. Pilot hires without regard to race, color, religion or belief, national, social or ethnic origin, sex (and pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Pilot Fiber, Inc. is not open to third-party solicitation or resumes for our posted positions. Any resume submitted to a Pilot Fiber, Inc. employee by a recruiting firm that does not have a valid, written search agreement with us will be considered a referral, regardless of whether it is submitted for a posted position or for general consideration, and no matter how it is submitted (via email, the Internet, or other means). No fee will be paid in the event a candidate is hired by Pilot Fiber, Inc. as a result of the referral or through other means.
VISA SPONSORSHIP NOT AVAILABLE
Top Skills
What We Do
Founded in early 2014, Pilot provides internet and network products so businesses can focus on the work they love. Our quality is our contract, and we're relentlessly dedicated to delivering the fastest, most reliable office internet at competitive prices. We believe working with your ISP should be easy, which is why we offer no contracts and 24/7 support. Interested in joining the cause? As our network continues to grow, we need more internet fanatics on the team who share a passion for changing telecom from the inside out.
