Sales Coordinator

Be a key contributor to ZURU’s mission of disruption, innovation, and excellence! 🚀🌟

At ZURU, we’re redefining industries and sparking change through bold innovation, automation, and a passion for excellence. With global recognition and award-winning brands, ZURU is shaping the future across three pillars:

ZURU Toys: Revolutionising play.

ZURU Edge: Transforming FMCG for modern consumers.

ZURU Tech: Leading the next building revolution.

Founded in 2003, ZURU has grown to over 5,000 members across 30+ international locations, offering world-class products like Bunch O Balloons, Mini Brands, and MONDAY Haircare to millions globally.

HOW YOU WILL MAKE AN IMPACT

As Sales Coordinator, you will play a crucial role in supporting ZURU’s sales goals by enhancing retailer relationships, coordinating with cross-functional teams, and streamlining processes to deliver excellence. You’ll ensure smooth operations across multiple touchpoints, from managing retailer requests to optimising showroom experiences during key events.

Role & Responsibilities

• Work with Sales Management, Commercial Leads, China Merchandising, and retailer teams to achieve yearly objectives.
• Assist in developing PowerPoint presentations for Toy Fair Line Reviews (twice a year in Los Angeles HQ).
• Participate in sales planning and Commercial Leads presentation reviews
• Visit retailer stores to capture brand images and other necessary work
• Utilize ZURU tools to develop planograms, Show Cloud, PI Summary, and financial reports
• Create and manage spreadsheets and documents using Excel and Word
• Develop skills to manage small sales accounts and support retailer management alongside VP, National, and Key Account Managers
• Use financial software and spreadsheets to support business planning and account management
• Communicate daily with China Merchandising to manage import orders, quotes, images, pricing, etc.
• Assist VP/National/Key Account Managers with customer requests and issue resolution
• Proactively identify and solve problems for National/Key accounts
• Act as a culture champion for ZURU (ZURU DNA)
• Report work order issues and suggest process improvements for better efficiency
• Provide administrative support in a fast-paced environment
• Identify challenges, determine solutions, and implement appropriate actions
• Manage quotations, samples, order processing, and replenishment
• Follow up on customer orders to ensure smooth execution

LEAD UP TO TOY FAIR – 2x a year

• Ahead of busier toy fair time, you will participate in training our temp staff (with our Office Manager) on daily showroom set up
• Work with Showroom team on the ground as Set Up Captain – supporting as needed and managing temp hires
• Help manage samples and prototypes that arrive after showroom team depart

LOW SEASON – Other adhoc tasks

• Coordinate with showroom team and sales team on prototype sending if any meeting required
• Check sample inventory, remove/donate the samples that fall into disuse, send sample request to Max Mai if any missing.
• Replace mock up/old sample with PP/MP once received.
• Once/week or fortnightly walkthrough of showroom to check activations and showroom is in general good working order for meetings during year

Skills & Experience

• 1-3+ years sales support or relevant experience
• Previous Retail industry experience is beneficial but not essential
• Extremely proficient in MS Office including Excel & PPT
• Highly efficient and ability to meet deadlines
• Detail oriented, structured, good team player, willing to learn and like to meet new people
• You're passionate about sales and see yourself as a strong champion for our office culture!
• Please note: this is a full-time position based onsite in our Los Angeles office
• Please note: US work permit required

LIFE@ZURU

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

We recognise that ZURU’s success stems from our people and you can only be at your best when you are looking after yourself. ZURU encourages all our team members to invest in their wellbeing by providing an array of benefits and tools.

ZURU – Tomorrow Reimagined

🚀ZURU.com

#LI-FH1