Inside Sales Coordinator

Job Title: Inside Sales and Proposal Coordination
Industry: Aerospace/Defense Products & Services
Location: Brea, CA
Type: Full Time
Job Summary
The Inside Sales and Proposal Coordinator is a pivotal member of the Sales team. S/he has the mission to support the Business Unit Manager and VP of Sales with the internal activities required throughout the Sales cycle, as well as with the administration of the Sales Rep force, reporting, and compliance to export regulations. The Inside Sales person acts on behalf of the Business Unit Manager. This may take the form of attending and presenting at tactical and strategic meetings. At times, internal projects covering the needs of the department may be assigned to the Inside Sales person.
 Primary Responsibilities

• Internal liaison between Sales and the teams from other departments involved at the different stages of the Sales cycle.
• Support the BUM and the Sales representative in the preparation of marketing and Sales data for customer visits or promotional events such as ECS days.
• Follow closely the quote process in direct contact with the Customer Service team to ensure accuracy and timeliness of the response and closure of sale.
• Work directly with Customer Service, Quality and Production Planning teams to make sure that any quality or delivery issue is addressed promptly, and the highest level of customer satisfaction is maintained.
• Responsible for the complete and timely assembly and transmittal of a proposal response to a customer.
• Works closely with BUM to establish strategy and tone of content and pricing.
• Maintains an active directory of past proposal activities and proposals in work.
• Conducts “New Business Screening” meetings as required with the necessary decision makers.
• Conducts kickoff and periodic status meetings with proposal contributors.
• Works with Cost Estimating to schedule and obtain cost and pricing information and conducts pricing review meeting with decision makers.
• Consolidates all inputs into a cohesive presentation to customer.
• Support the BUM and VP of Sales with the administration of Sales Rep agreements, commission payments, export training and broker registration updates.
• Take on special assignment for the department such as the coordination of a Sales meeting or Sales Rep training.
• Maintain the highest ethical standards, even when challenged from above

Qualifications

• Strong interpersonal, influencing and negotiation skills
• Proactive, positive and customer focused attitude.
• Knowledge of “Office LEAN” practices.
• Strong knowledge of ITAR
• Good understanding of contracts, pricing, and operations in a manufacturing environment.
• Excellent verbal and written communication skills.
• Outstanding communication, planning and organizational skills.
• Outstanding planning and organizational skills.
• High level of standard Microsoft office software skills (Access, Excel, Word, PowerPoint, Outlook).
• Must be able to keep many “balls in the air” in terms of multiple simultaneous proposal activities.
• Must have excellent organizational and scheduling skills and be able to work to deadlines.
• Must be able to work with all departments and levels of management.