Company Description
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually.
M3’s legacy lies in the power of trusted physician platforms. Around the world, M3 organizations leverage these highly engaged digital communities to deliver medical education, job placement, and market research, to improve global patient outcomes.
Due to our continued growth, we are hiring for a Sales Assistant at QQFS, an M3 company.
This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland.
Job Description
As Sales Assistant, you have an important role in the Business Sales Cycle. You will support the sales team by providing accurate proposals on time with detailed feedback relevant to the bid.
The client will seek your advice, trust your judgement and value your opinion. You will have enthusiasm for your client’s business bringing your knowledge and expertise to bear in QQFS’ work.
As Sales Assistant, you should be competent in putting together bids for your clients; establishing feasibility, competitive pricing, ensuring timescales are met and the business is best placed to support the client.
You will also be given the opportunity to develop and grow few existing accounts by maintaining regular client contact and acting as an ambassador of QQFS. You will be expected to demonstrate initiative and be proactive in developing these accounts.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Responsible for the bids allocated to you. You will respond to these bids in a timely manner and log them properly in the MR system.
- Follow and understand the pricing and feasibility grid, timeline recommendations, have a good understanding of the client’s business and seek advice from the fieldwork team for market specifics in order to provide the best possible and accurate bids.
- Provide with accurate bid proposals within pre-determined and agreed time-scales.
- Ensure all sold projects are feasible and identify inclusion of partners where needed.
- Identify appropriate communication channels (phone, email, etc.).
- Understand and respond to client challenges/objectives.
- Follow up on bids, keep a record of the outcome and if needed discuss change of strategy with the Managing Director.
- Prepare client contracts based on template and reviewing accuracy of client commissioning documents.
- Support financial goals across their individual silo by collaborating with all team members to deliver on target revenue and profit per quarter.
- Support managing sales pipeline and timeline until project start.
- Working closely with the Operations teams to ensure client needs are understood and met to support excellent client service.
- Look at current processes and practices and suggest improvements to the Managing Director.
- Ensure that best elements of bids are captured on the Wiki page and developed for future usage.
Qualifications
Knowledge, Skill, Ability:
Team Work:
The Sales Assistant is the central co-ordination role of the team, providing accurate briefing and ensuring that information is available when required by the fieldwork team or other departments. They should be comfortable working with all department.
It is expected that the Sales Assistant has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical and to offer support when they feel it is needed.
The Sales Assistant should Contribute to a vibrant, competitive and supportive business development culture. Ability to proactively raise your hand to help. Support and collaborate with those whom need assistance.
Productive Client Relationships:
The Sales Assistant‘s experience should allow them to foresee and forestall potential problems in all Client initiated projects/bids and will work together with the fieldwork team to manage client expectation and deliver the best outcome.
Knowledge of the Client’s Business:
The Sales Assistant should move beyond just having knowledge of their Client’s business. They should be capable of using this knowledge whether that is in discussions with the Client or briefing the project team.
Creative Thinking:
The ability to look beyond the obvious to find innovative yet relevant solutions is at the heart of QQFS’s offering.
Personal Qualities:
The Sales Assistant is expected to demonstrate enthusiasm and pride in constantly supporting the sales team. You should be keen to learn and exceed expectations and the objectives/targets.
Additional Information
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What We Do
M3 USA believes in growth, for our company and for the people who drive it's success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, of which M3 USA is a part, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe.
M3 offers a variety of proven ways to engage physicians and get important clinical and marketing messages to valued, targeted audiences. Our live programs are delivered by clinical educators who are credentialed healthcare professionals. They provide strategic solutions to address the gaps that occur in clinical practice in the management of chronic diseases while also improving access for sales representatives. Those solutions include disease state knowledge, appropriate patient diagnosis, adherence, best practices, treatment to guidelines and REMS programs. Our digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services.
M3 Inc. is a publicly traded company on the Tokyo Stock Exchange and is a global leader in digital solutions in healthcare and has acquired dozens of companies across the globe. M3 Inc has had consistent growth since inception in 2000, with over 500 million dollars in revenue. Our great success is due to the skills and the high performance of our people, and has helped us attract some of the world’s leading talent from the most respected universities and Fortune 100 companies.
