About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Sales Architect is a vital collaborator to the Sales team, having primary responsibility for providing pre-sales support to prospective customers for all KnowBe4 products as well as eliminating technical impediments to their purchase and adoption. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. In addition, the Sales Architects will collaborate directly with other business units such as Technical Support to address complex technical issues, Revenue Development to facilitate sales’ technical acumen, Product Management to assess and address product gaps and others as needed in the course of their work.
Responsibilities:
- Technical Leadership:
- Serve as a product authority both internally and externally
- Troubleshoot complex issues and develop innovative product showcases
- Lead product feedback discussions and collaborate with Product Management
- Develop and deliver advanced product training sessions
- Strategic Sales Engagement:
- Work strategically with prospects in close coordination with sales representatives
- Comfortably engage with corporate leadership in prospect organizations
- Navigate and communicate across disparate technical teams in prospect organizations
- Lead cross-functional SE projects, coordinating efforts across teams and departments
- Mentorship and Team Development:
- Regularly mentor junior Sales Engineers
- Generate and facilitate SE enablement and development initiatives
- Act as a Subject Matter Expert (SME) for both Sales and technical teams
- Influence team direction and establish best practices
- Advanced Problem Solving:
- Resolve moderate to complex technical issues without guidance
- Support other SEs in solving technical problems as an escalation point
- Develop foresight to understand and call out potential technical challenges
- Business and Sales Strategy:
- Handle senior-level strategy conversations at the enterprise level with minimal support
- Make informed recommendations on sales strategies to senior leaders
- Develop playbooks for complex sales scenarios, integrating technical knowledge with sales strategies
- Customer Engagement:
- Independently develop and execute POV evaluation plans
- Incorporate broader business impact and ROI discussions into customer interactions
- Craft compelling narratives showcasing how multiple products address specific customer pain points
- Competitive Intelligence:
- Clearly articulate core differentiators versus top 5 competitors
Minimum Qualifications:
- 2 year degree or technical degree preferred
- 3-6 years of technical sales or sales engineering experience required.
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Deep technical expertise in cybersecurity and related technologies
- Proven track record of successful enterprise-level sales engagements
- Strong leadership and mentoring skills
- Excellent communication and strategic thinking abilities
- Excellent verbal and written communications
- Highly organized and result-oriented
- Excellent time management and organization skills
- Can demonstrate technical troubleshooting and analysis ability
- Experience with security awareness concepts and mail environments
- Familiarity with cybersecurity and general business concepts
- Can demonstrate integrity, accountability, respect and commitment
- Strong collaborative and teamwork skills
- Must be able to work with minimal supervision
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
Top Skills
What We Do
KnowBe4 is a platform for security awareness training and simulated phishing attacks.
_0.png)
