Job Description
Our company:
Renishaw is a global, high precision metrology and healthcare technology group. We design, develop and deliver solutions and systems that provide unparalleled precision, control and reliability. We are also a world leader in the field of additive manufacturing (also referred to as metal 3D printing), where we design and produce industrial machines which ‘print' parts from metal powder. From transport to agriculture, electronics to healthcare, our breakthrough technology transforms product performance. We have more than 79 offices in 37 countries, with over 4,400 employees worldwide. Over 2,500 people are employed within the UK where we carry out the majority of our research and development and manufacturing.
We are looking for a new teammate, to help us with order processing and administrative duties in our office in Isarel.
Main responsibilities:
- Reactive and proactive order processing of customer orders
- Administration of returns and customer complaints
- Liaison with customers, sales management, internal departments
- Proficient use of: Priority, Sage Line 1000; CRM; Relevant review applications
- Process order documentation
- Be aware of and adhere to relevant company procedures
- Maintain rapport with suppliers, credit control, stores/dispatch, customers
- Proactive teamwork; proficient knowledge of job & products
- Work with sales management to ensure customer & company satisfaction
- Reception, phone calls attention, supportive administrative tasks for the department.
Requirements:
- Proven experience in similar position
- Experienced with Microsoft/Sage and/or other CRMs.
- Service, diligence, and punctuality.
- Excellent interpersonal skills.
- Used to manage different duties/tasks simultaneously.
- Strong teamwork skills
- Good level of English (verbal and written)
Person specification:
The successful candidate will have a keen teamwork mind; results-oriented, be driven, self-motivated and well organised. Adaptable, flexible and open-minded. Willingness to learn and to provide results.
Communication skills, both written and verbal, are essential to this role.
What we offer:
- Permanent contract
- Full-time contract (8am-5pm)
- Salary according to profile
- Location: Yokneam Illit
- Immediate incorporation
What we offer
• Salary in accordance with experience and qualifications
• Discretionary annual bonus
• Training customized initiatives
• Long-term opportunities for professional development in an international company
• Referral program with paid compensation
• Online wellbeing benefits to ensure mental well-being
• A collaborative and inclusive culture of sharing and teamwork
At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement. We believe in a culture of diversity to attract the best people, be part of the best environments and adapt to our diverse customers. We provide equal consideration for employment to all qualified applicants without regards to race, colour, religion, sex, gender identity, sexual orientation, experience, background, age, perspectives and abilities. Renishaw is an equal opportunity employer and is committed to provide any reasonable accommodation for differently abled candidates. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team at [email protected]. Please click here for further information about diversity and inclusion at Renishaw.
What We Do
Renishaw is one of the world's leading engineering and scientific technology companies, with expertise in precision measurement and healthcare. The company supplies products and services used in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. It is also a world leader in the field of additive manufacturing (also referred to as 3D printing), where it designs and makes industrial machines which ‘print' parts from metal powder.
The Renishaw Group currently has 80 offices in 36 countries, with over 5,000 employees, of which over 3,000 people are employed within the UK. The majority of the company's R&D and manufacturing is carried out in the UK and for the year ended June 2019, Renishaw achieved sales of £574 million of which 94% was due to exports. The company's largest markets are USA, China, Japan and Germany