Sales Account Coordinator

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for driving revenue by acquiring and retaining the banquet customer base.

• Solicit catering and group business via inbound and outbound methods, including off property solicitation.
• Represent the property at trade shows by providing information to tour and travel operators to promote business.
• Update convention service requirements in client files and maintain contact with customers.
• Negotiate contracts with tour and travel operators. Negotiate contracts to reserve meeting space and meeting rooms.
• Conduct facility tours providing information on features, amenities, and services to possible clients and tour operators.
• Communicate B.E.O. (Banquet Event Order) changes to appropriate departments to ensure client satisfaction.
• Input all Sales/Catering accounts, bookings, profiles, reservation information, rooming list changes, block requests, and finalize group prospectus sheets.
• Update function book with any changes, additions, and deletions.
• Coordinate work flow between clerical staff, management, and convention porters to ensure customer satisfaction.

Qualifications

• Prior experience in the same or similar position preferred.
• Must have excellent customer service and communication skills.
• Must be detail-oriented and able to multi-task.
• Must have strong negotiating skills.
• Must be proficient in the use of Microsoft Office applications
• Must be able to travel.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.