Sage Intacct Implementation Manager

WHO WE ARE

Elliott Davis pairs forward-thinking tax, assurance and consulting services with industry-leading workplace culture. Our nine offices — located in the fastest growing cities in the US — are built on a foundation of inclusivity, collaboration, and collective growth. We work daily to provide exceptional service to our people, customers, and our communities. 

The Sage Intacct Implementation Manager is responsible for working within the Accounting Advisory Services (AAS) practice to design, develop and implement Sage Intacct for our customers.  In this role, you will leverage your expertise in Sage Intacct to execute implementations, streamline accounting operations, and support both customer and team member success. The ideal candidate thrives in a client-facing environment, has a deep understanding of accounting processes, and has a builder mindset, proactively designing processes to enhance efficiency, scalability, and best practices.

Responsibilities

• Proven track record to implement end to end new SAGE Intacct instances and Intuit (QBD & QBO) conversions to Intacct, including systems configuration, integrations, and data migration.
• Build advanced reports and dashboards for customers leveraging Sage Intacct’s reporting tools: Dashboards, Financial Report Writer, Financial Graphs, Custom Report Writer, Interactive Custom Report Writer, and Interactive Visual Explorer.
• Design and build internal CAAS practice processes from the ground up for scoping, pricing, and executing Sage Intacct implementations, ensuring a scalable, efficient, and standardized approach.
• Manage a diverse portfolio of customers, providing oversight to stakeholders regarding quality, timeliness, and customer experience.
  • Includes anticipating issues/complications, aligning expectations with customer and customer service team as it relates to project scope, timeline, budget, prioritization, and meeting deadlines through project completion.
• Understand of customers’ needs in Sage Intacct, proactively gathering information to learn about their requirements and expectations, particularly during the sales cycle.
• Coordinate data extraction from various databases and/or legacy systems for importing, and provide technical assistance and advice.
• Troubleshoot and resolve technical or functional issues that may arise during implementation, and train others on the most efficient and effective implementation techniques.
• Support customers in post-implementation activities, address inquiries, resolve issues, and provide ongoing guidance to optimize their use of Sage Intacct.
• Stay up to date with the latest developments in Sage Intacct and proactively advise stakeholders on potential benefits and updates through webinars and other communications.
• Develop and maintain accurate and timely documentation of implementation processes, configurations, and support activities, and assisting the Practice with developments and enhancements to these processes.
• Support and collaborate on business development efforts as subject matter expert in Sage Intacct.
• Other duties as assigned within the scope of practice.

Requirements

• 7+ years of experience executing Sage Intacct accounting system implementations and conversions
• Evidence of completing at least 15 full cycle Sage Intacct implementation projects including data migrations and relevant configurations
• Evidence of successful completion of other Sage Intacct courses (i.e., Projects, Inventory, Non-Profit Reporting and Dashboards, ICRW, etc.)
• Experience and comfort scoping project needs, pricing for setup/data migration, and timeline
• Bachelor’s degree in accounting or related business technology field
• Strong organizational and time-management skills with the ability to multitask and prioritize effectively
• Exceptional problem-solving and critical-thinking skills, with attention to detail
• Excellent written and oral communication skills, particularly in setting expectations
• Passion for developing team members
• Experience connecting business systems to each other
• Implementation Certified SAGE Intacct Accounting Specialist
• Certified SAGE Intacct Accounting Specialist
• Proficiency in Microsoft Office Suite

Preferred Skills:

• Experience in other Sage Intacct platform integrations
• Experience in QBO, QBD, NetSuite, BILL, FP&A tools
• CPA
• Prior CPA firm experience

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WHY YOU SHOULD JOIN US

We believe that when our employees are able to thrive in all facets of life, their work and impact are that much greater.
That's right – all aspects of life, not just your life as an employee, because we understand that there's life beyond your job. Here are some of the ways our work works for your life, your growth, and your well-being: 
•    generous time away and paid firm holidays, including the week between Christmas and New Year’s
•    flexible work schedules
•    16 weeks of paid maternity and adoption leave, 8 weeks of paid parental leave, 4 weeks of paid  and caregiver leave (once eligible) 
•    first-class health and wellness benefits, including wellness coaching and mental health counseling
•    one-on-one professional coaching
•    Leadership and career development programs
•    access to Beyond:  a one-of-a kind program with experiences that help you expand your life, personally and professionally

NOTICE TO 3RD PARTY RECRUITERS
Notice to Recruiters and Agencies regarding unsolicited resumes or candidate submissions without prior express written approval. Resumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. Elliott Davis will not be responsible for, or owe any fees associated with, referrals of those candidates and/or for submission of any information, including resumes, associated with individuals.
 

ADA REQUIREMENTS
The physical and cognitive/mental requirements and the work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements
While performing the duties of this job, the employee is:
•    Regularly required to remain in a stationary position; use hands repetitively to operate standard office equipment; and to talk or hear, both in person and by telephone
•    Required to have specific vision abilities which include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Cognitive/Mental Requirements
While performing the duties of this job, the employee is regularly required to:
•    Use written and oral communication skills. 
•    Read and interpret data, information, and documents. 
•    Observe and interpret situations. 
•    Work under deadlines with frequent interruptions; and
•    Interact with internal and external customers and others in the course of work.