Rwanda Country Manager

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What We'll Bring:

Rwanda market lead, drives business development, heads sales and management of stakeholder relations. Responsible for Country P&L.

What You'll Bring:

Dynamics of the Role

We’re looking for a self-motivated individual to lead TU business development in our Rwanda market. The role involves strategic management of TU Rwanda to drive growth and expansion of TransUnion services and market share. You will be working with the Senior Director: Rest of Africa, and other senior managers, in the development and execution of the country strategy, with a focus on delivering on a business development and growth agenda. The role is diverse and involves driving the identification of traditional and non-traditional business development opportunities, marketing, sales, financial analysis, planning and control, as well as business unit coordination and management. Critical will be providing active leadership and coaching to the TU Rwanda team, as well as improving integration with respective Kenya and South Africa ‘hubs’. A passion for data, solutions, and creating value for clients is a key characteristic of this role, while an entrepreneurial nature, working with emerging industries (such as telco and fintech) and creating multi-dimensional relationships with government, will be key.

How You’ll Contribute

• Formulate and guide the implementation of long- and short-range plans associated with the growth of the Rwanda business unit, within the broad framework of the Rest of Africa strategy and overall enterprise strategy to achieve approved objectives and ensures their proper execution.

• Drives delivery of monthly, quarterly, and annual revenue targets, actively seeking out new opportunities, improving TU penetration into existing clients, and expanding from the traditional customer set, working with new clients and partners.

• Direct, develop, integrate, and guide the tactical activities, plans and strategies of the business unit to achieve profit targets

• Develop revenue and cost forecasts for assigned areas and direct reports.  Manage actual expenses according to projections.  Develops recommendations and plans for transforming operations, to increase existing resources focus to drive impactful sales activities. Drive activities throughout the sales cycle by using own network of contacts to identify prospects; leveraging own understanding of the bigger picture; drawing on depth of experience to strategise account plans; and, ultimately, helping to close business. Manage, coach and develop sales team to expand TU’s value proposition and drive growth. Strategise and implement sales plans for specific key accounts where cultivating relationships, identifying opportunities, and account management skills are critical.

• Skillfully intervenes in contentious customer interactions, targeting conflict resolution in a way that satisfies the customer and preserves the salesperson’s account relationship. Meet with key clients, assisting sales representatives with maintaining relationships and negotiating and closing deals.

• Review and direct the development of new market opportunities and requirements for existing products and new products, bringing these for approval to senior management at the appropriate time. Work with the Regional and International CoE’s to leverage product opportunities 

• Function as a business expert with extensive breadth of industry knowledge.  Maintain an awareness of, and exercises sound business judgment in such areas as market conditions, competitive activities, general economic conditions and related frameworks and regulatory matters.

• Direct and develop an effective sales force and office to accomplish current sales, operational and marketing goals by appropriate assignment of job responsibilities, maintaining a positive work climate and providing training and development opportunities.    

• Manage and maintain media and industry association relationships, driving the TU brand and value proposition in traditional and non-traditional areas. 

• Ensure alignment and buy in with senior management (including sales, research, marketing, data, IT, operations, product, analytics, and finance) in relation to all functional dependencies and requirements relating to country operations. Champion a clear channel of communication and coordination between functional counterparts in the business unit - responsible for cross-functional coordination and specification of effective processes and standards for support departments.  

• Ensure that effective systems, procedures metrics, and operational and financial controls, in terms of TU Group requirements are operational and maintained for the regions, with particular emphasis on IT and data security

• Comply with company policy, state and local regulations.  Ensure division is compliant with all applicable internal and external policies and regulations and drive sound business ethics and corporate governance

• Manage for a high performance team through measurement and accountability, utilising the mediums of performance contracting and management, one on ones and performance reviews. Ensure appropriate staff development and talent management to secure succession and appropriate resourcing

What You'll Bring

• You'll bring your tenacity and leadership expertise along with at least 5-8 years experience in financial services or technology industry, as well as a proven risk, strategy, Marketing and people management experience, with an emphasis on sales and business Development.

• A good technical understanding of the role of data and analytics in the risk management space.

• Bachelor's Degree in Business, Accounting, or related management field is required.   This position requires a strong background in sales, business market development and marketing in information services related industry plus in-depth experience in finance fundamentals. 

• Proven track record of successful P&L ownership and growth.

• Proven experience working with strategic partners and, ideally, government

• A solid understanding of the credit bureau and data businesses

• PC Literacy

Who We Are

As a global leader, TransUnion offers a wide range of specialist resources, agile, innovative technologies enablers and international perspectives and experience. We work hard to create advantages for millions of people in the African market and around the world, through gathering, analysing and delivering information.

TransUnion’s global headquarters are in Chicago, U.S.A. The company works with approximately 45,000 businesses in more than 30 countries, maintaining credit histories on about 500 million customers worldwide. Currently, our African footprint extends through Botswana, Kenya, Malawi, Namibia, Rwanda, South Africa, Swaziland, and Zambia

TransUnion maintains credit histories on more than 28 million customers in Africa, and more than four million credit-active businesses. With 700-plus employees through the region, we specialise in combining comprehensive data intelligence, advanced analytics and decisioning, enabling both customers and businesses to achieve their financial ambitions.

Impact You'll Make:

Rwanda market lead, drives business development, heads sales and management of stakeholder relations. Responsible for Country P&L

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Director, Business Development