RVP, Customer Solution Partner - (Regional Vice President)

Posted 8 Hours Ago
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Hiring Remotely in Denver, CO
Remote
Hybrid
148K-175K Annually
Senior level
Fintech • Information Technology • Logistics • Payments • Analytics • Business Intelligence • Generative AI
Help Shape What's Next
The Role
As a Customer Solution Partner at Coupa, you will drive new service engagements while collaborating with Sales to deliver proposals and support customized service offerings for clients. Your role emphasizes relationship management with stakeholders and contributing to continuous improvement in service delivery.
Summary Generated by Built In

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.


Why join Coupa?


🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 


Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 


The Impact of the Customer Solution Partner to Coupa:


The Customer Solution Partner (CSP) is a pivotal role which drives a meaningful contribution to Coupa's revenue and customer success. The CSP team works closely with the Account teams to drive Services sales alongside Software sales as well as in an independent farming motion. You will collaborate with Sales and Solution Delivery to articulate Coupa’s approach, methodology, and scope for delivery projects, emphasizing early value delivery. As Leader of the CSP team you will be responsible for the Americas region and a team of 6-10 CSPs.


What You'll Do:

  • Build and lead the Coupa Services Sales team in the Americas Region
  • Enable the Sales team on the Coupa sales processes and best practices
  • Deliver weekly Sales updates for the Region and maintain the system of record in Salesforce.com
  • Develop and deliver world class Executive Sales proposals to C-level prospects
  • Engage with C-level prospects to position Coupa Professional Services' strategic value proposition and drive deals to closure
  • Build out account plans in collaboration with the wider Account teams to position Services as part of the farming motion
  • Engage in training, certification and on-boarding activities for the regional CSP organization
  • Co-selling with Alliance Partners 

What You Will Bring to Coupa:

  • Strong and demonstrable experience of selling complex Services in an cloud/SaaS software environment
  • Demonstrate a successful career with 5-10 years (at least 3 years at same company) of sales management and individual contributor experience
  • Capable of personally delivering on direct sales targets while recruiting and managing a team of top sales talent in the region
  • Able to identify strategic customer pains and develop unique and compelling value propositions that focus on delivering business value to the customer
  • Excel at teamwork, collaborating across functional and regional boundaries and be able to work several time zones simultaneously, leveraging current age tools and technology
  • Customer-success focused services sales professional who has the ability to qualify and coach both sales talent as well as customers in the pursuit of high value business opportunities
  • Confident individual with excellent communication skills and strong executive presence who can be effective and convince in front of customers, prospects, partners and future talent
  • Demonstrate a successful track record of engaging all levels in an organization from functional level up to C-level executives

The estimated pay range for this role is as follows:

 

•Based in Colorado: $148,325 - $174,500


The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.


The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.


At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 


Please be advised that inquiries or resumes from recruiters will not be accepted.


By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Top Skills

Salesforce

What the Team is Saying

Alex Moon
Jessica Fonseca
Aditya Maheshwari
The Company
HQ: Foster City, CA
2,500 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

Coupa makes margins multiply through its community-generated AI and industry leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Coupa is the margin multiplier company.

Why Work With Us

At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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