Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
The Real-time Customer Data Platform (RT-CDP) empowers worldwide businesses to unify and activate customer data in real-time across channels, enabling personalized and impactful experiences for digital marketing at scale.
We are looking for a Senior Software Engineer who combines technical expertise with strong problem-solving skills and customer-centric thinking. As part of the global Enabling team, you’ll deep-dive into the technical complexity of RT-CDP business flows, identify and build internal tools for enhancing the customer’s satisfaction. Additionally, you will contribute to core RT-CDP systems to enhance the solutions in a customer-oriented manner.
What You’ll Do:
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Advanced problem solving: Identify and bring to resolution customer and product issues related to RT-CDP, keeping a dual focus on both customers and technical quality at the same time.
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Collaboration: Partner with multiple teams from engineering, product management, and customer support to drive resolution of complex cases. Create a feedback loop to transform recurring implementation challenges into product improvements and feature development.
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Automatization and prevention: Build, optimize and automate internal tools and scripts to enhance the observability of complex business flows and prevent customer issues.
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Enablement and support: Provide expert guidance on platform functionality as well as technical directions for implementation decisions.
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Communication: Translate complex technical concepts into clear, actionable steps for multiple types of audiences, ensuring customers and collaborators are informed and empowered.
What you need to succeed:
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Bachelor's degree in computer science or equivalent experience: 5+ years of experience in the software development industry.
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Backend Development: Expertise in backend technologies such as Java or Python applied for complex applications or platforms.
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Data Management: Experience with SQL, NoSQL, and data modeling to analyze and address data-related issues.
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Big data technologies: Experience in big data technologies such as Apache Spark, and proficiency in using tools like Jupyter and Databricks notebooks for data analysis and processing.
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API Integration: Expertise in RESTful APIs, OAuth, and system integrations to ensure seamless data flow and resolve integration issues.
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Cloud & Distributed Systems: Familiarity with cloud platforms (e.g., AWS, Azure) and containerization tools like Docker and Kubernetes for managing scalable environments.
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Monitoring & Automation: Experience with logging tools (e.g., Splunk, ELK) and monitoring tools (e.g., Prometheus, Grafana) for tracking system health and automating tasks.
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Analytical and Problem-Solving Skills: Strong analytical skills with a creative, out-of-the-box approach to solving technical challenges.
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Proactive Mentality: A passion for continuous learning and professional growth, demonstrating a proactive mentality towards problem-solving and development.
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Product knowledge: Ability to understand enterprise level products end-to-end.
Bonus
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Experience with Adobe Experience Cloud: Previous experience in implementing or supporting AEC solutions, particularly with RT-CDP, Adobe Analytics, or related products.
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Digital Marketing Knowledge: Familiarity with the digital marketing ecosystem, including trends, technologies, and how customer data platforms (CDPs) integrate with digital marketing strategies.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
Top Skills
What We Do
When you join Adobe Life in Austin, you’ll immerse yourself into a world of cutting-edge technology, exceptional colleagues and meaningful work that touches millions of people everywhere.
Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.
Why Work With Us
Adobe Austin embodies the culture of the Austin neighborhood around it which is diverse, enterprising and innovative.
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