Company Description
About us, but we'll be brief
Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity.
Job Description
Job description
You will become a Risk Analyst to support Experian Consumer Services, reporting directly to the Business Operations VP. Here, you will take care of:
- Develop SQL queries to aggregate our data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and services • Implement solutions to achieve in business service areas as a subject matter expert (SME).
- Support ad-hoc risk policy analysis and provide suggestions for strategy optimization • Act as a data steward to monitor and improve overall data quality continuously review and validate data for accuracy
- Build and present Tableau dashboards showing business insights to audiences.
- Build Alteryx workflows to extract, translate, and load data for analysis and support automation driven processes.
- Collaborate with teams to support ad hoc research, impact analysis, and validate issue remediations.
- Work with team members, senior team members, and external vendors to build relationship and maintain relationships.
- Work with Policy, Operations, and other functional partners to increase business strategies Required Qualifications: • Bachelor's degree in Computer Science, Math, Engineering, Data Science, Finance, or equivalent work experience in related field & advanced degree a plus.
- 2+ years working in call center operations or risk reduction analyst role • Experience profiling data, including data discovery, cleansing, and analysis.
- Working knowledge of Tableau or other data visualization tools.
- Hands on experience writing SQL queries.
- Documentation • Working knowledge of fraud prevention industry tools
- Working knowledge of industry risking tools and risk patterns.
- Provide deliverables within expected timeframe • Previous e-commerce fraud prevention, investigation or retail fraud prevention experience
Qualifications
Qualifications
- Working knowledge of industry risking tools and risk patterns.
- 2+ years working in call center operations or risk reduction analyst role.
- Documentation experience
- Previous e-commerce fraud prevention, investigation or retail fraud prevention experience.
Preferred Qualifications:
- Working knowledge of Tableau or other data visualization tools
- Hands on experience writing SQL queries
- Working knowledge of Alteryx
- Prioritize and provide deliverables within expected timeframe
- Previous e-commerce fraud prevention, investigation or retail fraud prevention experience
Additional Information
This is a permanent home-based role in Costa Rica. No relocation available.
Culture at Experian
Our uniqueness is that we value yours.
Experian's culture, people, and environments are main differentiators. We take our people's agenda very seriously. We focus on what matters; diversity and inclusion, work/life balance, flexible work, development, engagement, collaboration, wellness, rewards & recognitions, volunteering... the list goes on!
Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-Hybrid
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a successful, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is necessary to our purpose of creating a better tomorrow. For us, this is The Power of YOU and it ensures that we live what we believe.
Top Skills
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
About Experian:
Bringing data to life requires creativity, passion, flexibility and expertise.
We want you to share in our success. That's why we offer rewards that recognise great performance.
Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.
Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
